Rex 3.2 no data displayed on device after sync

[Former Member]

Hello,

I've setup Rex 3.2. I completed the installation/admin guide. Deployed the Rex 3.2 (.jar file patch) into SMP 2.3 SP4 (with patch) as in note 1999833.

I completed the initial download of data from SAP to SMP with no errors displayed in the logs.

Next we registered the device with the SMP server and on registration a successful sync took place. In the Rex application under Settings > General > Database Tables I can see data in the device.

Why cant I see any data being displayed in the application? I click on my customers, visits, products ect but cant see any entries.

Regards

Jared

[Former Member]

Hi Jared,

Under Settings > General > Database Tables what is the value for BusinessPartnerMBO, ProductMasterMBO?

Did you try a delta sync of Customizing to see if that helps?

Regards,

Harsha

[Former Member]

Hi Jared, Harsha,

Did you find a solution to this issue? We have the same problem on 3.2/Android.

Br,

Lars

[Former Member]

Hi Lars,

No there isnt any fix for our issue yet. The problem has been reported to SAP. We are awaiting feedback from them.

I will update this issue when we get an answer.

Regards

Jared

[Former Member]

Hi Jared,

We updated to the latest version of Rex (3.2.13) in GooglePlay and implemented the changes in note 2039543 - "SAP Retail Execution 3.2.12 Patch Release Note".

This fixed our issue, hope it works for you as well.

Br,

Lars