VKM1 issue

[former_member454663]

Hi experts,

Blocked Sales order does not appear in VKM1 but it appears in VKM3 with:

Static Check (CMPSA) : A

Overall credit Status (CMGST) : A

Overall status (GBSTK) : C

see the attached document flow plz.

Many Thanks

Fadi

[Lakshmipathi · Accepted solution]

Overall credit Status (CMGST) : A

If this is B, then the corresponding sale order will flow in VKM1.

G. Lakshmipathi

[former_member454663 · Accepted solution]

Hi Lakshmipathi,

Thanks for your fast reply,

Does it means there is an issue somewhere?

Thanks

Fadi

[Lakshmipathi · Accepted solution]

Go to VA02, input that sale order and execute so that system will take you to an overview screen.  There you can see a lens icon next to PO Date on top.  Click that and again select "Status" tab.  Now you can see "Object status" tab at the bottom screen.  Click this so that you can see the reason as to why that sale order is blocked.  Check with your SD guy if you are not familiar with this process.

G. Lakshmipathi

[former_member454663 · Accepted solution]

I got this screen, but I can`t find "Object status" tab.

[former_member454663 · Accepted solution]

Lakshmipathi,

If the S.O is blocked, is it possible that the invoice will be created, this is the case here?

Thanks

Fadi

[Lakshmipathi · Accepted solution]

Your FD33 screen shows some wrong value against "Credit Limit used".  Have a look at these notes whether they are helpful to you:-

• Note 559609 - Transactions VKM1/VKM3: incorrect calculation of "% used"
• Note 2011840 - Credit check not working correctly against sales documents

G. Lakshmipathi

[Lakshmipathi · Accepted solution]

If the S.O is blocked, is it possible that the invoice will be created

No it is not possible and I presume, you refer to VBAK-FAKSK

G. Lakshmipathi

[former_member454663 · Accepted solution]

This is my FD33 screen,

anything wrong?

[former_member454663 · Accepted solution]

what about this, the invoice was created!!!

[Lakshmipathi · Accepted solution]

Surprised!!!  How come your initial screen shows some value whereas the current one shows zero?  There should have been some FI updation happened  before you shared the last FD33 screen.  Anyway, now let me know whether you are still not able to view in VKM1 but in VKM3.  If so, share this screen shot from FD33

G. Lakshmipathi

[former_member454663 · Accepted solution]

Lakshmipathi,

My FD32 was wrong, coz I took it from Quality, but FD33 is right from production.

How I get this screen in FD33??

Thanks

[Lakshmipathi · Accepted solution]

In FD33 initial screen, you can see three tabs, viz.Overview, General Data and Credit Contral area data.  Just the last one and share the screen

G. Lakshmipathi

[Lakshmipathi · Accepted solution]

If the S.O is blocked

Can you also share where you could see this?  As I already confirmed, if there is a billing block set in VBAK-FAKSK, then system will never allow to create billing document against that sale order.  In your case, if you feel that billing document has been generated though the block is set,  check whether the block is set after creation of the billing document.  This change you can see from the sale order top menu bar "Environment > Changes" from where you compare the time

G. Lakshmipathi

[former_member454663 · Accepted solution]

[former_member454663 · Accepted solution]

this is the screen shot from where I got the workflow.

[former_member454663 · Accepted solution]

[former_member454663 · Accepted solution]

[former_member454663 · Accepted solution]

same issue with this customer.

[former_member454663 · Accepted solution]

For another Sales Order with same issue ( doesn`t appear on VKM1) , I got the following

Static Check (CMPSA) : A

Overall credit Status (CMGST) : A

Overall status (GBSTK) : B

[former_member348872]

If Sale Order status is completed meand Delivery and Billing are done, then it appears only in VKm3 and not VKm1.

[former_member454663]

Hi Madhu,

the problem is that the SO didn`t come to VKM1 at all, this is our issue.

it should come to VKM1 first to be released from the credit dpt.

Thanks

Fadi

[former_member348872]

Hello Fadi,

If SO is completed, what is the need to release the order from Credit Management?.

[former_member454663]

Hi Madhu,

The S.O should come first the VKM1 for release by credit dpt, this is a standard process, it was created by a Batch job.

I don`t know why it was completed without releasing from VKM1?

VKM3

Thanks

Fadi

[former_member454663]

Madhu,

the problem is, that the issue is with the same customer only, not with all.

Thanks

Fadi

[former_member454663]

Madhu,

why no data showing on FD33,

Is there any relation between this and the VKM1 flow issue?

Thanks

Fadi