on 07-23-2014 2:13 PM
Hi All,
My company, Spire healthcare, has a situation where a patient is treated, invoices are raised against an Insurance company, and part of the payment comes from the insurance company but part of the payment comes from the patient.
We have a large volume of these and our AR team is currently spending a lot of time manually clearing between the customer and insurer accounts.
The assignment field (ZUONR) is identical on all of the line items, but F.13 does not work to clear the open items as they are on different accounts.
Does anyone have experience with automating this process in a similar way to F.13?
Many thanks
Phil
hi ,
You have 2 options
1) Please check the you have define the account in OB74 for customer and clearning basis ZUNor there . .
2) if you do not have assignment field same in those line item and you are sure that you can match them then Please go to FBl5N and choose the all line item which need to clear . after this go to mass change and enter any text for clearning . execute . This will chnage the Assignment field for all line . Now you can go to F-32 and choose additional selections or go to f.13 . they will clear now
Many Thanks
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Hi Preeti,
the system will not clear these open items because they are on different customer accounts.
the SAP help text in F.13 says the following:
The remaining open items are grouped according to fixed system criteria:
Meaning that line items on different accounts will not be cleared automatically by this program.
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