Design Studio 1.3 Collecting Garbage Problem

[Former Member]

We have recently downloaded Design Studio 1.3 after uninstalling previous version and restarted.  We continue to get a  message box from Design Studio

Problem Occurred

'Collecting garbage' has encountered a problem.

And an internal error occurred during: "Collecting garbage".

After this happens, the studio is unresponsive and we close and restart and it occurs again shortly afterward.  At this point, we cannot use design studio to create applications.  Windows 7, java version 1.7_045....

Appreciate any ideas.  Search of SCN and OSS has not brought up any results

Thanks

Lee Lewis

[Mr_Spock · Accepted solution]

Hi Lee,

have a look at 1773751 - Design Studio - Support Note for Client

• If during startup a popup with "Failed to create Java Virtual
  Machine" comes up, your VM might have run out of memory. Try to reduce
  the memory settings step by step. Change the parameter -Xmx in the file
  SapDesignStudio.ini in the Design Studio installation directory, e.g. from
  "-Xmx1024m" to "-Xmx768m". Then restart Design Studio. This value had to be
  increased with 1.2 SP 1 from 512 to 1024 (Xms from 128 to 256, MaxPermSize from
  384 to 512). Consider switching to a 64 Bit OS in case of unsufficient memory.
• If the Designer shows an "Collecting Garbage" error
  message, then a reduction of the two memory values mentioned above can also
  help.

Perhaps it helps...

Regards,

Christoph

[Former Member · Accepted solution]

Thanks Christoph,

I modified the file C:\Program Files\SAP BusinessObjects\Design Studio\SapDesignStudio.ini

and restarted and the error message is no longer displayed, but the app is extremely slow...

Windows 7, 32bit, 4GB of memory, all pegged.  Guess it's time for new 64bit laptop

Thanks again

Lee Lewis

[mike_howles4]

How much RAM on the workstation?