Tomcat HTTP status 403 error when using SAP BI Mobile App via SUP

[Former Member]

Tomcat 403 error - Access to the specified resource () has been

forbidden.

received when calling URL

http://BIsystem_name:8080/MobileBIService/SUP/VerifyUser/MobiSec

The KB 1762237 does not help in our case

Please help to troubleshoot and resolve this issue ASAP

SUP.properties have the correct parameters

MobiSec.cms=<correct IP>

MobiSec.auth=secEnterprise

[former_member639157 · Accepted solution]

Hi Srithar,

I am afraid this is not a bug in AIX. If your system is configured not to use default CMS port then I would suggest to add cms port as well with the hostname of cms in sup.properties file. Restart the tomcat server and then it should work fine.

Let me know,

Regards,

S Sumanth GV

[Former Member]

GetVersion URL is working fine

http://host:port/MobileBIService/MessageHandlerServlet?message=GetVersion

[Former Member]

SAP support person reported this as a bug in AIX

however this error can happen if you do not use the default port for CMS (default 6400)

The issue can be resolved by updating the sup.properties file as below with the custom CMS port and restarting tomcat

MobiSec.cms=<fully_qualified_CMS_host_name>:<cms_port>

MobiSec.auth=secEnterprise