on 07-25-2014 12:02 PM
Hello,
I have a requirement to send Multiple Emails for the Same Output type based on different key combinations like Sales order type/ Broker and Sales order type/ Customer through Simple Mail in the Sales order.
Currently I have removed the Exclusion indicator in my Accesses in the Output Access Sequence and maintained multiple condition records with different key combinations but still only one Email is being generated in the Sales order through this Output. Could be I am missing some setting
What would be required settings to send Multiple Emails for the Same Output type based on different key combinations through Simple Mail, Appreciate your inputs on this.
Thanks and Regards
Mohammed Roshan
Hi,
check OSS notes 1260015 and 960088
Regards
JM
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Hello,
I finally managed to set up sending Multiple Emails for the Same Sales order Output type based on different key combinations though each type I have to use a different partner function(ZP/MA/ZT etc) for each Key combination for 8 Key combinations, that means I have to set up 8 different partner function sin the output records .
For multiple Key combinations with the same partner function somehow Emails are not being sent for all even though Output records have been maintained for all Key combinations.
Is there any specific reason in SAP that I have to use a different partner function (ZP/MA/ZT etc) for each Key combination to trigger Emails from Output records for all Key combinations?
Appreciate your advice on this.
Thanks and Regards
Mohammed Roshan
If you take a look at the primary key in NAST table, that should pretty much explain why.
Come to think of it, this makes sense - if multiple people need to get the output, wouldn't they have different business roles (partner type)? If there are 10 customer service reps that need to get an email then I bet 9 of them will just delete it anyway, so this looks more like excessive emailing requirement.
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