Link repair order to equipment

[Former Member]

Dear Gurus,

My client has a scenario where he should do some inhouse repair for warrantial equipments.

I would like to be able to create repair order linked to equipment master (to be able to execute the warranty check function) but

I do not know how to add this option to the repair orders.

Can you please give your advice or a workaround?

Thanks in advance!!

Silvia R.

[peter_atkin]

Silvia R.

Is this part of the Customer Service Return & Repair process?

PeteA

[former_member186385]

Hi Silva,

To execute In house Repair process, you have to initiate through service notification

In the service Notification, enter the Material + serial number which will automatically determine Equipment  ( provided if you have already created Equipment with material and serial number)

now create Repair order using Action box and repair order can be maintained with serial number in VA02
---> click on line item-->Extras--Technical objects and assign serial number, in this way you are linking Equipment to Repair order

thanks

santosh

[jogeswararao_kavala]

Hello Silvia,

Please provide this information.

1. What is your Repair Order type?
2. Is it PP Order or PM Order?
3. If it is a PM Order is it a Refurbishment Order?
4. If it is a Refurbishment Order whether using Material Serial Numbers?

Also give the screen-shot of screen which you are referring to as an Order.

Jogeswara Rao K