on 07-29-2014 4:08 PM
Hello to everyone,
I have a problem regarding the payment run. Everytime with the execution of payment run some customers are blocked and show block sign in the first line without customer name. Once I have add the customer name manually and execute it, it works again. Could you please help me to find the reason and solution as well. Thanks in advance.
Iftikhar
Hi ,
To check further can you provide the screen shot . As i have never faces this kind of issue.
Regards
Atul
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Hello Iftikhar,
Please check the proposal run log in order to know the exact error details of that run. Also check is that customer got blocked at any level in master data. If that customer is blocked then go and check with the reason for that else remove that block and do the run again if it is not PROD system.
Please try this and revert us accordingly if you still face any issues.
Thanks & Regards,
Lakshmi S
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