Opening any report in SPM shows Server Error

[Former Member]

Hi Experts,

We have recently upgraded SPM from 2.0 to 3.0 SP3, where when we click any report a small pop-up on the right corner shows "Server Error".

We have taken the http watch trace and it shows as

404 - for URL - http://<systemhostname>:<port>/sap/poa/sbc/ps/SPM/psres/0050568E3EE31EE093E92146BB8AEBF6/payload

500(Internal Server Error) - for URL - 

http://<systemhostname>:<port>/epm/opm/bidata/SPM/dataSources/0ASA_MP01_Q1002/report?rows=100&cell_limit=200000

[Former Member · Accepted solution]

Hi All,

Kindly let me know if any suggestions or solution available for the mentioned issue.

Thanks,

Preetha Balan

[Former Member · Accepted solution]

Hi Preetha

The Problem seems very much similar to what i had encountered. There is a note which could help you as this resolved mine too.

Kindly refer Note. No.  http://service.sap.com/sap/support/notes/1941289

Regards

Nikunj k

[Former Member · Accepted solution]

Hi Nikunj,

Thanks a lot for your response!!

Have tried the same note but did not work. So raised OSS message with SAP and they had responded saying that we need to upgrade to the next level to ignore this error.

Regards,

Preetha  Balan

[Former Member · Accepted solution]

Hi Preetha

Glad that your issue has been resolved. Let me know if i can be of any help to you on any other issues.

Regards

Nikunj K

[Former Member · Accepted solution]

Hi Preetha Balan,

Sorry for resurrecting this old thread.

Just wondering, if you can share to me what Update Level or Pacthes that you applied to your system to get rid of that error? I have the same scenario here and does not seem to find a fi.

If you dont mind can share below two things with me:

1. Whats the current levels / pacthes for all compnents of your SPM system? (Both java and ABAP).

2. Can share the OSS ticket ID? i would like my SAP support person to refer to you ticket as well.

Thanks for you time and help!

[Former Member · Accepted solution]

Hi Nik,

We are with SPM Version 3 SP3

ABAP Components version:

ANAXSA 300_731 0001

OPMFND 300_731 0001

POASBC 100_731 0004

We did not do the upgrade as suggested by SAP, we are still facing this issue in few of the SPM tabs rest others were gone by resolving the errors seen in BI Diagnostic and Support Desk Tool

[Former Member · Accepted solution]

Hi Nik,

Try to follow the below

1. Solve the errors in BI Diagnostic and Support Desk Tool

2. delete and recreate the reverse proxy settings in SOAMANAGER

3. Cross check the web dispatcher profile

4. Stop and restart web dispatcher.

Now check for "Server Errors".

Hope this helps!!

Regards,

Preetha Balan

[Former Member · Accepted solution]

Preetha,

Sure, i'll try to proceed as per yr suggestions. But as for the BI Diagnostic tools, mine shows GREEN status, so there should be no error right? Or does this GREEN is not a reliable indicator?

But anyhow, do you mind to share your OSS ticket ID? we have so far escalated our issue to SPM developers. Sees SAP really is still using us customers as their guinea pigs for testing SPM. Hmm.

My email is adam0thman [at] g[mail]

i will update again should i succeed.

[Former Member · Accepted solution]

Nik,

Have you checked these notes?

1768839 - SPM 3.0 Web dispatcher configuration checks

1870116 - SPM 3.0 500 internal server error

1807345 - 'Server Error' message in SPM UI

Thanks

Neil

[former_member257798]

Greetings to all,

This note provides steps to do a detailed review of the SPM install.

2154970 - SAP SPM Installation Review

Kind Regards,

John