TrexException: QS error: queue not found (Errorcode 6002)

[Former Member]

Dear All,

We are getting an error in Indexing Monitor.

On clicking on the link "Read More" the below screen is getting displayed.

On clicking on the link - "SearchId" the below screen is getting displayed.

In Edit Queue parameters also the index id in red status - SearchID is not coming in the drop down list.

Please help.

Kind Regards,

Jelbin

[Former Member · Accepted solution]

Did you saw SAP Note 808768?

cheers

[duncanspeidel · Accepted solution]

It looks like the queue is corrupt.  I would recommend deleting the queue and recreating it.  You can do this in the queue admin area of the TREX admin console.

Best regards,

Duncan

[Former Member · Accepted solution]

Hello Duncan,

Thanks for the reply.

Can I do the same from

System Administration > System Configuration > Knowledge Management > Index Administration

We have around 7400 documents to be indexed. The indexing seems to be very slow. Is there any reason for slow indexing?

Kind Regards,

jelbin

[duncanspeidel · Accepted solution]

Hi jelbin,

If you see the delete and create option when visiting the queue section of System Administration > System Configuration > Knowledge Management > Index Administration you can do the task there.  The advantage to using the TREX admin console is the removal of a layer of abstraction.

If the queue is corrupt it could lead to slow indexing.

Best regards,

Duncan

[Former Member · Accepted solution]

Hello Duncan,

Thank you very much. The Server team has agreed to do it from TREX admin console.

Will surely let you know the results.

Kind Regards,

Jelbin