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Marketing Permissions

Former Member
0 Kudos

Dear All,

We have two types of privacy info which we collect from our customers, One is related to marketing and other is for Survey(NPS) , for marketing stuff, i could make use of marketing permissions to record their consent .. however how to record their consent for Survey ?

ANy pointers?

Cheers

Sweta

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

hello Thomas,

Thanks for the response, yes we too thought of it,... but do we have any option to include this with in existing marketing permissions?

Cheers

Sweta

Former Member
0 Kudos

Hello Sweta,

In IMG there is under "Define Settings for Marketing Permissions" the entry "Define Communication Channel". There you could add the channel "survey" and maintain it at your business partners. Of course there is no link yet with the possible activity off assigning a survey to the business partner or his activities yet. I think for that you would need a little bit of coding. But that would not be very complex. Like reading the marketing permissions as disabling the survey function.

Best regards,

Thomas

Former Member
0 Kudos

Hello Sweta,

There are many possibilities. I would do it with marketing attributes or an AET field.

Best regards,

Thomas