on 08-07-2014 7:10 PM
Hello,
We would like to do the following modification for the Data- and Log-Backups in DB13:
instead of:
"Execution of the Command DBMCLI On Host <hostname>
Parameter:
"-d SS1 -n <hostname> -uUTL -tpi <SID> -tpp no_longer_used -tpc <SID> backup_start CVBackup_full RECOVERY DATA AUTOIGNORE" "
we would like to execute:
"Execution of the Command through SQL-Connection On Host <hostname>
backup_start CVBackup_full RECOVERY DATA AUTOIGNORE"
for the Data-Backups and the same for the Log-Backups.
We have MaxDB database 7.8.02 Build 026-121-243-456.
Do you have an idea where can we do this configuration?
Thank you in advance for your help.
Kind regards,
Noémi
Hello Noémi,
Can you provide me more details on what you are actually trying to achieve here with the above modification ?
Where did you get the execute statement from ?
Regards,
Yashwanth
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Hello Yashwanth,
Thank you for your answer.
We are trying to schedule Data- and Log-Backups performed with the external backup tool "CommVault" in DB13, but these are failing with the following error messages:
The backups work fine, when we perform them at OS-level with the command below:
dbmcli -d <SID> -u control,<password> -c backup_start CVBackup_full recovery
This is the reason, why we would like to do the modification above.
Do you have an idea how we can fix this problem?
Thanks a lot in advance.
Regards,
Noémi
Hi Noemi,
Thanks for the screenshots. I understand the problem now. Lets try this:
1) If you try to execute the same statement from the screenshot above from command line tool dbmcli, does it work ? let me know
"dbmcli -d SS1 -n <hostname> -uUTL -tpi <SID> -tpp no_longer_used -tpc <SID> backup_start CVBackup_full RECOVERY DATA AUTOIGNORE"
Are you SAP Customer ?
Regards, Yashwanth
Hello Yashwanth,
Thanks for your further quidance.
Yes, if I execute the same statement from the command line, then it works.
Yes, we are SAP Customer.
Additionally, we have found the following error in "dbm.prt" :
A DBM Server client connection was established at 2014-08-13 22:30:25 (client process has process ID 3892 on computer ... ).
2014-08-13 22:30:25 8872 INF 421 DBMSrv Command 'user_logon ...' was executed since 2014-08-13 22:30:25.
2014-08-13 22:30:25 8872 ERR -24580 DBMSrv ERR_COMMAND_FAILED: Command 'user_logon' has ended and failed with return code -24950.
8872 ERR -24950 DBMSrv ERR_USRFAIL: user authorization failed
2014-08-13 22:30:25 8872 INF 2 DBMSrvCo A DBM Server client connection was released (client process has process ID 3892 on computer ... ).
Thanks a lot and regards,
Noémi
Hello Noemi,
It looks like a authorization problem. Error code -24950
-24950: ERR_USRFAIL - user authorization failed
Explanation
The authorization on the DBM server failed. The user name and/or the password used are not correct.
User Response
Enter the correct user/password combination and log on to the DBM server again. You can correct the user data for the database instance in the Database Manager GUI.
Here's my next recommendation:
Enter transaction DB59 -> Select MaxDB Instance and run a connection test to see if the users are correctly setup. If the tests fail with user authorization error, go to DB59 -> Integration data and update the user/password of DB Users and save. Do the connection test again.
If this is not the case, then please goahead and create a SAP ticket on component BC-DB-SDB - Our support team has to check the issue directly on the affected system.
Regards,
Yashwanth
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