Withholding W4/W5 Info asking to search employee

[shwetaganti]

We have implemented withholding W4/W5 Info in ESS (HR Renewal 2.0).

When we follow following steps:

1.In Portal -> Actions Lane -> Withholding W4/W5 Info.

2. Clicking on it opens a SAP GUI.

3. and it prompt sto search for the employee to view the W4 details.

But this should not happen. When I click on Withholding W4/W5 Info link , I should be displayed with my info rather than searching for emloyees.

Please suggest in case anybody has an idea

Thanks

Shweta Ganti

[siddharthrajora · Accepted solution]

can you share the screen? Is it in ESS or MSS or HR admin? actions lane? as it comes in HR admin role and allow to search for employees probably? http://help.sap.com/erp_hcm_ias_2013_02/helpdata/en/2b/66a2fdf59a4b00ac88a49e3d63c4e1/content.htm?fr...

[shwetaganti · Accepted solution]

We were trying to search from Actions lane.

Also the issue is now resolved. we have not maintained the personalization key for the my Services Lane. After maintaining the same.. the issue is resolved.

Thanks for your help.