08-20-2014 5:26 PM
2 years of past invoices were fully reversed and then re-invoiced. How can we get an accurate account of water consumption if we fully reverse incorrect invoice and then rebill and re-invoice two years of past billing in this current year? Consumption report came up with negative consumption but with positive revenue.
08-21-2014 2:13 PM
It depends on how/where you are doing the reporting. Financially, all of the reversal and all of the rebill would be (most likely) posted in the current period since the older periods are (most likely) not open. Billing and consumption is still recorded in the billing periods - but maybe your report looks at posting date instead?
08-21-2014 2:13 PM
It depends on how/where you are doing the reporting. Financially, all of the reversal and all of the rebill would be (most likely) posted in the current period since the older periods are (most likely) not open. Billing and consumption is still recorded in the billing periods - but maybe your report looks at posting date instead?