Webdispatcher for multiple times - Failed

[former_member1193316]

Dear SDNers,

I have configured webdispatcher for my solution manager. When I pass URL first time, its asking uid and pwd, after I provide this, its working fine.

Then Same URL, If I enter at address bar and click on enter, I am getting below error.

Here the flow to replicate the error.

passing URL for the first time.

URL is :https://apps.aig.sa/saphelpdesk?INCIDENT=9000011013

After provide UID and PWD

Then When I use same URL on IE, I am getting below error

But, If I close and re-open explorer, first time working fine. second time its not working.

Please let me know what is the problem with this.

Kindly guide me,

Regards,

Venkat

[Former Member]

Hi,

Stop webdispatcher and start with trace level 3. This will give a very detailed log in dev_webdispatcher in webdisp.

./sapwebdisp pf=<profile> -t 3

Then reproduce the error and try to locate the error in the log file.

Amit.

[divyanshu_srivastava3]

Hi Venkat,

Can you share the URL you are entering 2nd time.

I believe the URL is changed by redirection with webdynpro and session.

The problem seems to be re-entering sessions.

So when you close the browser the http session is expired.  But when you open the browser again a new session is created.

So can you share the URL ?

Regards

[former_member1193316]

Dear Divyanshu,

If I use same URL also I am getting same error.

[divyanshu_srivastava3]

Hi Venkat,

Did you check the logs of affected system ?

Check default and application trace for once.

Regards

[Former Member]

Hi

this problem is regarding sso session tickes generated everytime you enter url in IE

please try to set Following two parameters in solman and check whether your problem is solved or not

https://help.sap.com/saphelp_nw70ehp1/helpdata/en/d3/41c8ecb31d11d5993800508b6b8b11/content.htm

Regards

Dishant pathak

[former_member1193316]

Dear Dishant,

I have already configured SSO. Any other clues.

[Sriram2009]

HI Venkat

This issue on only IE or any other browser? Could you share your OS / IE version details?

BR

SS

[former_member1193316]

Dear SS,

I checked at different OS and different browsers. Even though its not.

[Former Member]

Hi Venkat,

   Please try to

• wdisp/allow_multiple_matching_systems = true

  That sould do the trick.

  It should resolved your issue.

[former_member1193316]

Dear Salam.

This entry is already maintained at sapwebdisp.pfl file. Even though its not working.

Regards,

Venkat

[former_member182657]

Hi Venkat,

Try to check the compatibility settings for the explorer and  if possible share the ICM settings from tranx SMICM.

Regards,

Gaurav

[former_member1193316]

Dear Gaurav,

I added hostname in the compatibility of IE.

Here are ICM settings

Services

icm/server_port_0     = PROT=HTTP,PORT=8002

icm/server_port_1     = PROT=P4,PORT=50204

icm/server_port_2     = PROT=HTTPS,PORT=443

icm/server_port_3     = PROT=TELNET,PORT=50208,HOST=localhost

icm/server_port_4     = PROT=SMTP,PORT=25000,TIMEOUT=120,PROCTIMEOUT=120

Hard limits

icm/max_services               = 30

icm/listen_queue_len           = 512

icm/req_queue_len              = 1000

icm/max_conn                   = 500

icm/max_sockets                = 2048

Thread handling

icm/min_threads                = 10

icm/max_threads                = 250

icm/min_spare_threads          = 3

Tracing and statistic

rdisp/TRACE                    = 1

icm/tracefile                  = dev_icm

icm/log_level                  = 0

icm/stat_level                 = 1

icm/security_log               = LOGFILE=dev_icm_sec,MAXSIZEKB=500

icm/accept_remote_trace_level  = 0

Timeout handling

icm/keep_alive_timeout (sec.)  = 3600

icm/conn_timeout (msec.)       = 5000

Reverse Invoke Options

icm/ri/use_ssl                 = FALSE

Misc

icm/cancel_strategy            = cancel requests without session (stateless)

rdisp/plugin_auto_logout       = 1800

is/HTTP/virt_host_0            = *:*;

is/SMTP/virt_host_0            = *:*;