Error during ping operation: Ping not successful! Received HTTP response 404

[Former Member]

Dear All,

We have created on http destination in SAP PO system from our ECC system.

While testing in http destination in SAP PO system I magetting below error :"Error during ping operation: Ping not successful! Received HTTP response 404"

I have mainained the HTTP port in ECC system simcm t code i.e 80<instanceno> ,if i test in sicf ping test its reaching perfeectly.i.e hostname:80<instance>

I have checked in my PO server NWA logs :

Message:  

Error during ping operation: Ping not successful! Received HTTP response 404

Severity: Single Click Filter by Severity Negative Single Click Filter by Severity Error

Date: Single Click Filter by Date Negative Single Click Filter by Date 2014-08-22

Time: Single Click Filter by Time Negative Single Click Filter by Time 06:37:32:956

Category: Single Click Filter by Category Negative Single Click Filter by Category /System/Security/destinations/UI

Location: Single Click Filter by Location Negative Single Click Filter by Location com.sap.security.wd.destinations.main.MainComp

Application: Single Click Filter by Application Negative Single Click Filter by Application sap.com/tc~lm~itsam~ui~mainframe~wd

Thread: Single Click Filter by Thread Negative Single Click Filter by Thread Thread[HTTP Worker [@1308710483],5,Dedicated_Application_Thread]

Data Source:   j2ee\cluster\server0\log\system\security_00.log

Arguments:   

Passport User Activity ID: Single Click Filter by Passport User Activity ID Negative Single Click Filter by Passport User Activity ID a60df92729ad11e4b3fd00000034676e

Message ID:   

Session: Single Click Filter by Session Negative Single Click Filter by Session 2

Transaction:   

User: Single Click Filter by User Negative Single Click Filter by User Administrator

Time Zone: Single Click Filter by Time Zone Negative Single Click Filter by Time Zone +0300

Customer Message Component: Single Click Filter by Customer Message Component Negative Single Click Filter by Customer Message Component BC-JAS-SEC

Runtime Component: Single Click Filter by Runtime Component Negative Single Click Filter by Runtime Component sap.com/tc~sec~dest~ui

Correlation ID: Single Click Filter by Correlation ID Negative Single Click Filter by Correlation ID 3434350000000004

Passport Session: Single Click Filter by Passport Session Negative Single Click Filter by Passport Session 88DFC93029AD11E4B82F00000034676E

Passport Connection: Single Click Filter by Passport Connection Negative Single Click Filter by Passport Connection a60df92729ad11e4b3fd00000034676e

I have chdked the 2ee\cluster\server0\log\system\security_00.log

#2.0 #2014 08 22 06:37:32:956#+0300#Error#/System/Security/destinations/UI#

#BC-JAS-SEC#sap.com/tc~sec~dest~ui#C000AC12A41F00430000000200001910#3434350000000004#sap.com/tc~lm~itsam~ui~mainframe~wd#com.sap.security.wd.destinations.main.MainComp#Administrator#2##88DFC93029AD11E4B82F00000034676E#a60df92729ad11e4b3fd00000034676e#a60df92729ad11e4b3fd00000034676e#0#Thread[HTTP Worker [@1308710483],5,Dedicated_Application_Thread]#Plain##

Error during ping operation: Ping not successful! Received HTTP response 404#

Please sugegst how to reslove the error and trouble shooting steps .

Please sugegst and waiting for your inputs

[divyanshu_srivastava3 · Accepted solution]

Hi,

Did you check time zones and timing of your ECC and PI system ?

Are these correct and synced ?

We have created on http destination in SAP PO system from our ECC system.

Did you created HTTP destination in PO system FOR ECC system ?

Check host and services file. Check HTTP parameters.

Are you able to do telnet and ping to ECC system ?

Please explain the scenario and purpose of destination.

Regards,

Divyanshu

[Former Member]

I would prefer..

>Check the SMICM HTTP is properly defined with Hostname and port.

>Check from PO system if it's able to ping that ECC host

  -If ECC is reachable then telnet the host with http port - :: telnet <ECCHOSTNAME> 80$$

  -If No then another test is to get the IP of ECCHost and do telnet with IP this time :: telnet <IP> 80$$

For all NO contact your Network guys who manages the firewall and get the host/ip/ports allowed over network.

For Yes but still not connected then you have to check your configs in PO system. Check the hosts file in OS and you might have to check your PO systems host/ip and maybe maintain ECC. By PO's IP I mean is to check if the PO's ip is properly routed and configured in DNS. If routing of PO's is not correct then that can also be one cause.

Basically HTTP 404 response means - No Page found - Clearly anything from caller side is not able to reach/contact other side - simple block rule.

I feel this is network issue in initial message of yours so you can check these first.

[Former Member]

Please activate and define HTTP ports in your SAP system.

See that ports are correctly maintained in smicm-Goto-services

1  HTTP               8008                 hostname                       600

2  SMTP               25000                hostname                     120        120

Please follow this documnet for further help.

http://scn.sap.com/docs/DOC-52056

Thanks

Sabya

[Former Member]

Try testing the RFC destination and provide the dev_rfc log from work directory of the instance

Thanks

Naresh