Wily Introscope is not running in Solution Manager 7.1

[Former Member]

Hello Experts,

wily Introscope is not running in solution manager system,

below error getting in log, solution manager is running on windows server and how to start wily in windows.

8/23/14 11:58:50.088 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope Enterprise Manager Release 9.1.0.0 (Build 581006)

8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Java VM version "Java HotSpot(TM) 64-Bit Server VM 1.6.0_23" from Sun Microsystems Inc.

8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Introscope installation at: D:\usr\sap\CCMS\apmintroscope\.

8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] CA Introscope(R) Version 9.1

8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Copyright (c) 2011 CA. All Rights Reserved.

8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope(R) is a registered trademark of CA.

8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting Introscope Enterprise Manager...

8/23/14 11:58:50.090 AM IST [INFO] [WrapperSimpleAppMain] [Manager]

****** CA Wily Introscope License ******

  type = em-sap

  rev = 30

  cid = sap-ags

  organization = SAP Active Global Support

  reg-id = sap-end-user

  email = none

  sum = 27618b562bc2239e3cf71d9542c76df4

8/23/14 11:58:50.091 AM IST [INFO] [WrapperSimpleAppMain] [Manager] The Introscope Enterprise Manager is set to run in StandAlone mode.

8/23/14 11:58:50.113 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting server...

8/23/14 11:58:52.343 AM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections are enabled

8/23/14 11:58:52.343 AM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections will be assigned the name "WilyWebView"

8/23/14 11:58:52.412 AM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Configured the Manager of Managers user using private key internal/server/EM.private

8/23/14 11:58:52.628 AM IST [ERROR] [WrapperSimpleAppMain] [Manager] The EM failed to start. Local Users and Groups realm is misconfigured. Error using new settings for Realm: Non existent user "analyst" referenced in "CEM Analyst" group.

8/23/14 11:58:52.645 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Shutting down the Isengard server

8/23/14 11:58:52.655 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Orderly shutdown complete.

8/23/14 12:02:31.584 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope Enterprise Manager Release 9.1.0.0 (Build 581006)

8/23/14 12:02:31.584 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Java VM version "Java HotSpot(TM) 64-Bit Server VM 1.6.0_23" from Sun Microsystems Inc.

8/23/14 12:02:31.584 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Introscope installation at: D:\usr\sap\CCMS\apmintroscope\.

8/23/14 12:02:31.584 PM IST [INFO] [WrapperSimpleAppMain] [Manager] CA Introscope(R) Version 9.1

8/23/14 12:02:31.584 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Copyright (c) 2011 CA. All Rights Reserved.

8/23/14 12:02:31.585 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope(R) is a registered trademark of CA.

8/23/14 12:02:31.585 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting Introscope Enterprise Manager...

8/23/14 12:02:31.585 PM IST [INFO] [WrapperSimpleAppMain] [Manager]

****** CA Wily Introscope License ******

  type = em-sap

  rev = 30

  cid = sap-ags

  organization = SAP Active Global Support

  reg-id = sap-end-user

  email = none

  sum = 27618b562bc2239e3cf71d9542c76df4

8/23/14 12:02:31.586 PM IST [INFO] [WrapperSimpleAppMain] [Manager] The Introscope Enterprise Manager is set to run in StandAlone mode.

8/23/14 12:02:31.602 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting server...

8/23/14 12:02:31.958 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections are enabled

8/23/14 12:02:31.959 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections will be assigned the name "WilyWebView"

8/23/14 12:02:32.030 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Configured the Manager of Managers user using private key internal/server/EM.private

8/23/14 12:02:32.287 PM IST [ERROR] [WrapperSimpleAppMain] [Manager] The EM failed to start. Local Users and Groups realm is misconfigured. Error using new settings for Realm: Non existent user "analyst" referenced in "CEM Analyst" group.

8/23/14 12:02:32.306 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Shutting down the Isengard server

8/23/14 12:02:32.321 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Orderly shutdown complete.

8/23/14 12:37:05.225 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope Enterprise Manager Release 9.1.0.0 (Build 581006)

8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Java VM version "Java HotSpot(TM) 64-Bit Server VM 1.6.0_23" from Sun Microsystems Inc.

8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Introscope installation at: D:\usr\sap\CCMS\apmintroscope\.

8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] CA Introscope(R) Version 9.1

8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Copyright (c) 2011 CA. All Rights Reserved.

8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope(R) is a registered trademark of CA.

8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting Introscope Enterprise Manager...

8/23/14 12:37:05.227 PM IST [INFO] [WrapperSimpleAppMain] [Manager]

****** CA Wily Introscope License ******

  type = em-sap

  rev = 30

  cid = sap-ags

  organization = SAP Active Global Support

  reg-id = sap-end-user

  email = none

  sum = 27618b562bc2239e3cf71d9542c76df4

8/23/14 12:37:05.228 PM IST [INFO] [WrapperSimpleAppMain] [Manager] The Introscope Enterprise Manager is set to run in StandAlone mode.

8/23/14 12:37:05.249 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting server...

8/23/14 12:37:05.644 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections are enabled

8/23/14 12:37:05.644 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections will be assigned the name "WilyWebView"

8/23/14 12:37:05.728 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Configured the Manager of Managers user using private key internal/server/EM.private

8/23/14 12:37:05.994 PM IST [ERROR] [WrapperSimpleAppMain] [Manager] The EM failed to start. Local Users and Groups realm is misconfigured. Error using new settings for Realm: Non existent user "analyst" referenced in "CEM Analyst" group.

8/23/14 12:37:06.014 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Shutting down the Isengard server

8/23/14 12:37:06.028 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Orderly shutdown complete.

Please assist me on this

Best Regards

Hanuman

[divyanshu_srivastava3 · Accepted solution]

Hi,

Try by adding user analyst in cem analyst group in windows.

Regards

[Former Member · Accepted solution]

Hi Srivastava,

Thanks for you answer,

i have one question we are going to plan implement RBPD in solman system can you explain what is difference between RBPD and SDA(solution Documentation Assistant),and what are prerequisites,

is there any functional consultant is required, what are the roles are required,

2)how to start DVM configuration and what note need to be applied in system,procedure.

Please assist me on this thanks in advance for you help...

Best regards,

Hanuman Chinthalwar. 

[divyanshu_srivastava3 · Accepted solution]

Hi,

Did that solve your issue ?

Now for you above queries, here are some links which you can refer.

How RBPD works, refer

http://scn.sap.com/community/it-management/alm/blog/2012/11/21/rbpd-and-continuous-verification-of-s...

For prerequistes, refer

Note 1591505 - Content for Reverse Business Process Documentation

New features, refer

http://scn.sap.com/community/it-management/alm/blog/2012/08/27/new-features-in-solution-documentatio...

DVM wiki

DVM Configuration for SAP Solution Manager 7.1 - Technical Operations - SCN Wiki

Hope that should help/

Regards,

Divyanshu

[Former Member · Accepted solution]

Hello Srivastav,

i am getting below problem in wily introscope log

9/01/14 11:22:02.675 AM IST [ERROR] [WrapperSimpleAppMain] [Manager.Acceptor] Failed to bind to server socket

java.net.BindException: Address already in use: bind

  at sun.nio.ch.Net.bind(Native Method)

  at sun.nio.ch.ServerSocketChannelImpl.bind(ServerSocketChannelImpl.java:126)

  at sun.nio.ch.ServerSocketAdaptor.bind(ServerSocketAdaptor.java:59)

  at com.wily.isengard.postofficehub.link.server.Acceptor.<init>(Acceptor.java:72)

  at com.wily.isengard.postofficehub.link.server.ConnectionListenerFactory.create(ConnectionListenerFactory.java:31)

  at com.wily.isengard.postoffice.server.PostOfficeHubServer.startIncomingConnectionListener(PostOfficeHubServer.java:261)

  at com.wily.isengard.postoffice.server.PostOfficeHubServer.startAllIncomingConnectionListeners(PostOfficeHubServer.java:235)

  at com.wily.isengard.postoffice.server.PostOfficeHubServer.acceptIncomingHubConnections(PostOfficeHubServer.java:103)

  at com.wily.isengard.api.server.IsengardControllerServer.acceptIncomingConnections(IsengardControllerServer.java:207)

  at com.wily.isengard.api.samplemain.SampleMain.acceptIncomingConnections(SampleMain.java:117)

  at com.wily.introscope.server.enterprise.EnterpriseServer.initialize(EnterpriseServer.java:708)

  at com.wily.introscope.server.enterprise.EnterpriseServer.doStart(EnterpriseServer.java:358)

  at com.wily.util.ALifeCycle.start(ALifeCycle.java:86)

  at com.wily.introscope.server.enterprise.EnterpriseServer.<init>(EnterpriseServer.java:301)

  at com.wily.introscope.server.enterprise.EnterpriseServer.<init>(EnterpriseServer.java:280)

  at com.wily.introscope.server.enterprise.EnterpriseServer.start(EnterpriseServer.java:1444)

  at com.wily.introscope.em.internal.Activator.startEM(Activator.java:116)

  at com.wily.introscope.em.internal.Application.start(Application.java:27)

  at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:193)

  at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)

  at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)

  at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:386)

  at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)

  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

  at java.lang.reflect.Method.invoke(Method.java:597)

  at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:549)

  at org.eclipse.equinox.launcher.Main.basicRun(Main.java:504)

  at org.eclipse.equinox.launcher.Main.run(Main.java:1236)

  at org.eclipse.equinox.launcher.Main.main(Main.java:1212)

  at org.eclipse.core.launcher.Main.main(Main.java:30)

  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

  at java.lang.reflect.Method.invoke(Method.java:597)

  at org.tanukisoftware.wrapper.WrapperSimpleApp.run(WrapperSimpleApp.java:244)

  at java.lang.Thread.run(Thread.java:662)

9/01/14 11:22:02.679 AM IST [INFO] [WrapperSimpleAppMain] [Manager.PostOfficeHub] Server listening for incoming default socket connections on port 6001

9/01/14 11:22:02.682 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Connection Initiator listening...

9/01/14 11:22:02.684 AM IST [INFO] [WrapperSimpleAppMain] [Manager.MMHotDeployEntity] Will monitor D:\usr\sap\CCMS\apmintroscope\deploy for new files every 60 seconds

9/01/14 11:22:02.685 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope Enterprise Manager started with management module warnings.

9/01/14 11:22:42.883 AM IST [INFO] [PO:main Mailman 1] [Manager.LoadBalancer] Loaded loadbalancing.xml

9/01/14 11:23:31.817 AM IST [INFO] [btpool0-1] [Manager] User "Admin" logged in successfully from host "localhost"

9/01/14 11:23:31.825 AM IST [INFO] [btpool0-1] [Manager] request.getContextPath() /webview

9/01/14 11:23:31.826 AM IST [INFO] [btpool0-1] [Manager] Login event Admin 1667ryb11leum 10.1.0.133 true

9/01/14 11:51:30.061 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1409164200000.data seems to be OK - not sure what to do with append inputs

9/01/14 11:51:30.063 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1409077800000.data seems to be OK - not sure what to do with append inputs

9/01/14 11:51:30.064 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1409423400000.data seems to be OK - not sure what to do with append inputs

9/01/14 11:51:30.066 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1409337000000.data seems to be OK - not sure what to do with append inputs

9/01/14 11:51:30.067 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1409250600000.data seems to be OK - not sure what to do with append inputs

9/01/14 11:51:30.088 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1406831400000.data seems to be OK - not sure what to do with append inputs

9/01/14 11:51:30.089 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1408991400000.data seems to be OK - not sure what to do with append inputs

9/01/14 11:51:30.090 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1408905000000.data seems to be OK - not sure what to do with append inputs

Please help me to sort this issue,

Best Regards,

Hanuman Chinthalwar

[divyanshu_srivastava3 · Accepted solution]

Hi Hanuman,

It seems the problem is with the ports used.

Refer below notes to on how identify amd fix binding problems

1845926 - CA Wily Introscope Enterprise Manager does not start "Failed to bind to server socket"

[Former Member · Accepted solution]

Hi Srivastav,

Thanks for your assistance...

now we are able to log in wily introscope, But metrics(values) are not coming in wily

we re started the solution manager server, that port is working fine now, Please assist me on this to fix issue below is the log.

9/02/14 05:58:39.761 PM IST [INFO] [PO:main Mailman 1] [Manager] Workstation User "Admin" logged in successfully from host "Node=Workstation_182, Address=ABGCIT/10.1.0.133:50354, Type=socket"

9/02/14 06:09:51.049 PM IST [INFO] [PO Route Down Executor] [Manager] Workstation User "Admin" logged out successfully from host "Node=Workstation_182, Address=ABGCIT/10.1.0.133:50354, Type=socket"

9/02/14 06:09:51.184 PM IST [INFO] [PO:main Mailman 4] [Manager] User "Admin" logged in successfully from host "Node=Workstation_183, Address=ABGCIT/10.1.0.133:50987, Type=socket"

9/02/14 06:09:51.184 PM IST [INFO] [PO:main Mailman 4] [Manager] Workstation User "Admin" logged in successfully from host "Node=Workstation_183, Address=ABGCIT/10.1.0.133:50987, Type=socket"

9/02/14 06:17:20.131 PM IST [INFO] [PO:main Mailman 6] [Manager] Logging out user "Admin" from host "Node=Workstation_177, Address=10.5.67.253/10.5.67.253:3832, Type=socket"

9/02/14 06:17:20.321 PM IST [INFO] [PO Route Down Executor] [Manager] Workstation User "Admin" logged out successfully from host "Node=Workstation_177, Address=10.5.67.253/10.5.67.253:3832, Type=socket"

9/02/14 06:18:25.519 PM IST [INFO] [PO Route Down Executor] [Manager] Lost connection at: Node=Agent_138, Address=10.5.67.253/10.5.67.253:2104, Type=socket

9/02/14 06:18:25.522 PM IST [INFO] [PO Async Executor] [Manager.Agent] Disconnected from Agent "SuperDomain|RMCSTANDBY251.abgplanet.abg.com|SAP HostAgent Process|SAP HostAgent SMDA97"

9/02/14 06:24:18.643 PM IST [INFO] [PO Route Down Executor] [Manager] Workstation User "Admin" logged out successfully from host "Node=Workstation_183, Address=ABGCIT/10.1.0.133:50987, Type=socket"

9/02/14 06:24:18.875 PM IST [INFO] [PO:main Mailman 8] [Manager] User "Admin" logged in successfully from host "Node=Workstation_184, Address=ABGCIT/10.1.0.133:51783, Type=socket"

9/02/14 06:24:18.875 PM IST [INFO] [PO:main Mailman 8] [Manager] Workstation User "Admin" logged in successfully from host "Node=Workstation_184, Address=ABGCIT/10.1.0.133:51783, Type=socket"

9/02/14 06:26:51.221 PM IST [WARN] [btpool0-284] [Manager] Single sign on failed: No SAP single sign on ticket was found in the request header.

9/02/14 06:28:02.422 PM IST [INFO] [PO:main Mailman 7] [Manager] User "Admin" logged in successfully from host "Node=Workstation_185, Address=ABGCIT/10.1.0.133:52163, Type=socket"

9/02/14 06:28:02.422 PM IST [INFO] [PO:main Mailman 7] [Manager] Workstation User "Admin" logged in successfully from host "Node=Workstation_185, Address=ABGCIT/10.1.0.133:52163, Type=socket"

9/02/14 06:32:19.352 PM IST [INFO] [PO:main Mailman 5] [Manager] Logging out user "Admin" from host "Node=Workstation_185, Address=ABGCIT/10.1.0.133:52163, Type=socket"

9/02/14 06:32:19.372 PM IST [INFO] [PO Route Down Executor] [Manager] Workstation User "Admin" logged out successfully from host "Node=Workstation_185, Address=ABGCIT/10.1.0.133:52163, Type=socket"

2)we configure the technical monitoring in our solution manager system but metrics are not coming for dialog response time in dash board. which extractor i need to check how to troubleshoot,

thanks in advance for you help

Best Regards,

[divyanshu_srivastava3 · Accepted solution]

Hi Hanuman,

Please close this thread so that it easy for others and for future references.

For your new query, I request you to please open a new thread.

Regards,

Divyanshu

[former_member210909 · Accepted solution]

Hi Divyanshu,

Could you please help me on how i check and add user analyst in CEM analyst group.