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my sap bi 4.1 is locked and disable. how to recover password?

Former Member
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SAP BusinessObjects
BI launch pad

Account information not recognized: The user account has been disabled. (FWB 00012)
how to recover the password.
Thanks, Nil

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
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Hello,

To reset the password, you can use any user account which is a part of Administrators group.

Else, you need to follow the steps suggested in SAP KBA: 1679970

Please refer the link below to access the article:

http://service.sap.com/sap/support/notes/1679970

- Mahesh

Former Member
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Thanks for replying, Mahesh.

I tried using "guest" but got the same message "The user account has been disabled. (FWB 00012) .

Is there any other alternative to recover the password"

The installation is  free evaluation version.

Thanks again.

Former Member
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The Guest account is disabled by default to ensure that no one can log on to BI platform with this

account.

If you dont remember Administrator user's password, you have to go through a bit long process as suggested in SAP KBA: 1679970. Unfortunatly no other workaround or solution is available.

-Mahesh

Former Member
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For XI R2 and XI 3.1 we used to delete ObjectID=12 from the CMS Database itself; however this method doesn't work with BI 4.x series.

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Mahesh

How do I reset on 4.1 Admin password ,My admin left no contact available from the admin person he left the company any short cut ?

Please update

Thank You

Imran