Inbound Offline approval link from Outlook2010 to SRM 7.02 not working

[Former Member]

Hello!

we are using SRM 7.02, Outlook 2010 and the offline approval process.

The report /SAPSRM/OFFLINEAPPROVALSEND is copied into Z program used to send e-mails to the approvers.

And  now we are implementing the Offline Inbound approval process , when they click Approval link from outlook 2010, It should call SAP Inbound Offline approval class and Ordered a cart. I did configuration in S050 to trigger to call Inbound offline approval class.

Issue is When I click on this Approval link from Outlook , it is generating an email with receipient address specified in the Outbound offline approval process and not calling SAP system. How to debug this? Even in Inbound offline class I have added do and endo loop with the bbp_debug table variable for debugging, but still it is not calling anything. When it is sending an email to SAP after click on Approval link, what content it has to have to trigger Inbound offline process.

I appreciate your response.

Thanks,

Monica

[konstantin_anikeev]

Hi Monica,

in the offline approval job you have an input parameter Return Address/E-Mail Address.

It should be filled with your WF-BATCH email in the form

WF-BATCH@your.server.name

Regards

Konstantin