on 08-27-2014 9:58 AM
Hello,
We are facing the below issue while retrieving the BO report:
10:50:38,770 - ERROR - ErrorHandler.resolveException(18) | Error caught:
com.sg.boa.exception.BOAException: Unexpected error retreiving the reports from BO : com.crystaldecisions.sdk.exception.SDKServerException: Internal error.
cause:com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
detail:Internal error.
The server supplied the following details: OCA_Abuse exception 10503 at [sisecserver_impl.cpp : 314] 42254 {}
...Invalid handle for proxy
Could you please look into the above issue and suggest us back what has gone wrong?
Hi Kanistha,
Can you give more insight of your problem.
What is BO Product Version?
What reports are you using(crystal/webi)?
When do you get the error at which line of code?
-Prithvi
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hello Prithvi,
We are using BO R3 - 13.XI3.
Getting the exception while downloading the BO report:
String query = "SELECT SI_ID, SI_NAME, SI_DESCRIPTION, SI_OWNER FROM CI_INFOOBJECTS WHERE SI_KIND='FullClient' AND SI_PARENTID in ("+folderIds+")";
IInfoObjects documents = bOAConnectionManager.getConnection().query(query);
Exception is as below:
10:50:38,770 - ERROR - ErrorHandler.resolveException(18) | Error caught:
com.sg.boa.exception.BOAException: Unexpected error retreiving the reports from BO : com.crystaldecisions.sdk.exception.SDKServerException: Internal error.
cause:com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
detail:Internal error.
The server supplied the following details: OCA_Abuse exception 10503 at [sisecserver_impl.cpp : 314] 42254 {}
...Invalid handle for proxy
at com.sg.boa.dao.ReportBO11xDAOImpl.getBOReportList(ReportBO11xDAOImpl.java:561)
at caf.opm.sec.tda.util.BOReportUtil.getBOReportNames(BOReportUtil.java:56)
at caf.opm.sec.tda.controller.ReportingController.setListValues(ReportingController.java:158)
The issues comes when we modify some BO report and publish it, then it starts giving the above exception and then when we restart the tomcat server not the BO servere it works again.
Please let me know if you need any further information.
Regards,
Kanistha
Prithviraj Shekhawat wrote:
Hi Kanistha,
Can you give more insight of your problem.
What is BO Product Version?
What reports are you using(crystal/webi)?
When do you get the error at which line of code?
-Prithvi
Hi Kanistha,
ERROR - ErrorHandler.resolveException(18) | Error caught:
com.sg.boa.exception.BOAException: Unexpected error retreiving the reports from BO,
is a custom written exception. Also the error messages contains custom packages.
Also, is the above line mentioned the exact line where you get the exception?
I see you are querying for 'FullClient'(Desktop Intelligence) reports. Are you using Report Engine SDKs to download them?
Is downloading means having the reports exported to a particular format.
What report modifications you do and how do you publish them back to enterprise.
The logs do not give sufficient details to get to the cause of the error. Also it would be apt to provide us with the code which actually gives the exception and catch the exception returned by BusinessObjects instead of custom written exceptions.
If you can provide more details about your workflow, it can benefit us to get to the cause.
Thanks,
Prithvi
User | Count |
---|---|
83 | |
24 | |
12 | |
9 | |
7 | |
6 | |
5 | |
5 | |
5 | |
4 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.