Sales order getting blocked for credit whereas it should not

[Former Member]

Hello,

One of our sales order is getting credit blocked. But the business say that this particular sales order  should never be credit blocked.

1( How should I analyse as to why this sales order gets credit blocked ?

2) where can I see that the sales order is credit blocked ?

regards

Pamela

[venu_ch8]

Dear Pamela

Yes As per Rafael Barco Please Dont Maintain OVAK Setting For this Doc type

But Negative impact is ....That document is used by all types of customer so it will risk To your company ..So Your requirement so same so You maintain

1( How should I analyse as to why this sales order gets credit blocked ?

2) where can I see that the sales order is credit blocked ?

Thees are  basic question please check in Google Before posting

Thanks a lot

[UmeshYadav]

Hi Pamela,

How should I analyse as to why this sales order gets credit blocked ?

Open the sales order, go to Environment-->Partner-->Display credit account. You will be taken to FD33 screen. OVer here you can compare the Credit limit assigned to customer and check the credit exposure and how much customer has used his credit limit. If it exceeds more than 100%, it means customer has consumed his assigned credit limit and any of the new sales order raised on this payer/credit account will be blocked.

Thanks,

Umesh

[Former Member]

Hi,

Use report CHECK_CM and provide your sales order number there. It will show you the analysis of credit check and why it got the blocked status in Sales Order.

Regards

Suneet

[RBM]

Hello Pamela,

About your questions:

1. Check the sales order configuration (general data) or use the OVAK transaction, the sales order should not have any credit indicator, if it has please remove.
2. Use VKM1 or VKM3 to see the sales orders blocked and unblock.

Hope this helps!

Regards.