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FBL5N Print output issue

Former Member
0 Kudos

My client is using EPSON dot matrix printer for printing the FBL5N (Customer line items), two days back output print was coming properly, today they have raised an issue saying in the output print we are getting one line gap between the line items.

Before issue screen shot:

After issue(At present) Screen shot: now the client is getting the space between the line items.

Please help me to resolve the issue. Many thanks.

Regards,

Siddu M

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
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just restart printer and computer,we face same problem when print over 20 page

Former Member
0 Kudos

Dear Mohamed,

I will ask the user to restart the printer and the system.  Many thanks.

Regards,

Siddu M

Former Member
0 Kudos

Please check the Print set up

Former Member
0 Kudos

Dear Preeti,

Thanks for quick reply,

Where can i check the print set up, EPSON printer is default in the user profile.

Regards,

Siddu M,

Former Member
0 Kudos

Dear Preeti,

Fyi,

Before the issue screen shot:

after the issue of print out:

Regards,

Siddu M

former_member182098
Active Contributor
0 Kudos

Check the printer format settings.

When you click on printer button on FBL5N, printer pop-up comes, click on "Properties", check the format settings.

Try with all available printer formats.

Former Member
0 Kudos

Dear Ravi,

Sure, i will check format settings and let you know the status. Many thanks.

Regards,

Siddu M

Former Member
0 Kudos

Dear Ravi,

There was a format issue in the user id, we have defaulted correct format. issue stands resolved.

Thank you very much.

Regards,

Siddu M

former_member182098
Active Contributor
0 Kudos

Thanks for the update.

If you have resolved the issue, please make it as answered and close the thread.

Former Member
0 Kudos

Dear Ravi,

I am not able to mark it as answered, It;s not opening only.

Regards,

Siddu M