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Error incoming payments no matching records found jdt1

vasileiosfasolis
Active Contributor
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Dear Sir madam,

i have created an incoming payment having clicked the 'Payment on Account' check box

while trying to cancel it, it displays the error message No matching records found ''(JDT1)

do you have any idea?

Accepted Solutions (1)

Accepted Solutions (1)

kothandaraman_nagarajan
Active Contributor
0 Kudos
vasileiosfasolis
Active Contributor
0 Kudos

Hi Naga!

the total amount is not zero as mentioned in Notes

this action is something that we use to use in case that a customer pays in advance of an invoice and we did not have any problem before

kothandaraman_nagarajan
Active Contributor
0 Kudos

Hi,

What is your B1 version and PL?

Thanks & Regards,

Nagarajan

vasileiosfasolis
Active Contributor
0 Kudos

SAP Business One 8.82 (8.82.072) PL: 09

kothandaraman_nagarajan
Active Contributor
0 Kudos

Hi,

Not able reproduce same error. Can you advice the steps to crate to above incoming payment?

Thanks & Regards,

Nagarajan

vasileiosfasolis
Active Contributor
0 Kudos

do you want to have a look via teamviewer?

kothandaraman_nagarajan
Active Contributor
0 Kudos

Hi,

OK. send ID and password. My TV will be disconnected every five minutes. is it OK?

Thanks & Regards,

Nagarajan

vasileiosfasolis
Active Contributor
0 Kudos

sure no prob

918 479 266

9879

kothandaraman_nagarajan
Active Contributor
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Hi,

Let me check in my DB and let you know problem.

Thanks & Regards,

Nagarajan

vasileiosfasolis
Active Contributor
0 Kudos

ok no problem

kothandaraman_nagarajan
Active Contributor
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Hi,

Not able to reproduce  same error in 8.81 version.

Thanks & Regards,

Nagarajan

vasileiosfasolis
Active Contributor
0 Kudos

is there anything that should have to check in db?

in orct,ojdt,jdt1 tables?

kothandaraman_nagarajan
Active Contributor
0 Kudos

Hi,

Sorry. I need to TV to check it again.

Thanks & Regards,

Nagarajan

vasileiosfasolis
Active Contributor
0 Kudos

sure...

918 479 266

1045

Answers (0)