Error : "function is not supported with the current contact status"

[Former Member]

Hi All,

At one workplace can not be taken from the BCM call back with a message "function is not supported with the current contact status" in CRM.

On the other workplace call is received normally.

Reinstallation of the client software did not produce results.

What can be linked this error?

Regards, Yuri.

[bruce_li]

Hi Yuri,

May I know does this issue happen to all IC business roles, or specific IC role?

Best Regards,

Bruce

[Former Member]

Guys, Any help.. ?

Thanks

[Former Member]

Hi Yuri,

have you found a solution about this issue. I am getting the same error in my SAP IC system.

Thank you

Yoro

[Former Member]

What is the status of the contact? Is is inactive or soemthing like this. You might also check in table T100 which error message this is. And in SE91 you do a where-used-ckeck, put a break-point there and analyze the coding where this message is raised.

Best regards,

Thomas Wagner