How to reverse Cancel status for a travel?

[former_member384574]

Dear Experts,

By error, a user has cancelled a travel when it was Transferred to FI. Could you please help me to identify what will be the next step the user should have for maintain that travel with status "Transferred to FI"?

Thank you so much in advance,

Regards,

Rebeca

[former_member384574 · Accepted solution]

Dear Experts,

Any idea? I've seen that, if I double click on the travel on PR05 and I save again the travel, the status is To be Settled.... should be this way?

Please, help me

Thanks in advance,

Regards,

Rebeca

[Former Member · Accepted solution]

If it was by mistake the employee should just send it back for validation again

[former_member384574 · Accepted solution]

Dear Mathieu,

Thanks for your help, I've been doing tests and I've seen that if the employee save again the trip the status change to be Settled, and then she should do again the complete cycle, isn't it? And when the PRRW is executed the amount will be 0,00 because the trip has already be payed, isn't it? Could you please confirm me?

Thank you so much for your help, it's great to know that in any place in the world someone help me

Regards,

Rebeca

[Former Member · Accepted solution]

Yes this is the cleanest way. you have to send it to approval again because if you post the trip with status "Cancelled" it will be cancelled in accounting (you will have a cancelation posted status).

[former_member384574 · Accepted solution]

Thank you so much Mathieu, I've just send the way to proceed to the user

THANKS a lot!!!

Regards,

Rebeca