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Producer portal iviews are not rendered on Consumer portal.

Former Member
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Hello People,

We are currently in the process of upgrading our portal from EP7.4 SP03 to EP 7.4 SP07.

There are some remote iviews that we take from another portal.

These remote role assignment iviews do not open and no reports open assigned with them giving us the below error:

Could not open iView. The iView is not compatible with your browser,
operating system, or device. Contact your system administrator for more
information

These iviews work with IE9,IE11 but not with Chrome on the Consumer portal

These iVIews are rendering on the Producer portal (EP7.0) but not on the Consumer,newer version.

The issue with the remote iViews is only on Chrome. I did not find any SAP note or patch that can help with the compatibility for Chrome.

Does anyone has idea regarding this?

Any help is appreciated.

Thanks,

Deep

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi All,

After some discussions with SAP support, we got a response saying that currently Chrome browser is not supported for Producer portal reports (See SAP Note 1655306 - Google Chrome for end
users and administrators).   

Hence, we need to continue using only IE for such cases.

Thanks and Regards,

Deep Desai

Answers (2)

Answers (2)

Former Member
0 Kudos


Hi,

What is the producer portal version? Does SAP note #1666862 implemented for the producer portal?

What is the value in "Supported User Agents" property in the iView?

Former Member
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Producer portal version is 7.01 SP13 which is compatible with consumer EP 7.4 sp 7.

Yes ,note #1666862 is implemented and Supported user agents also looks fine.

Former Member
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Sounds related to userAgent configuration issue... Maybe SAP note #1666862 will help here?

Former Member
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Well I had checked that earlier and it is not for EP 7.4