Confirmation of service PO with multiple line item

[Former Member]

Hi SAP Experts,

We are using SRM 7EhP1(classic scenario).

I have a question regarding confirmation of service shopping carts/POs with several line items.

We created a SC (and successively a PO) with N service positions.

When we try to create a SRM confirmation, it seems that we can only confirm one position at a time.

For material SC, in the list of SCs open for confirmation we have a line for each shopping cart, and you can create a single confirmation for the whole shopping cart.

On the contrary, for service SC we have a line for each SC line. In this case, we cannot process all the lines in a single confirmation, but we need to create multiple confirmations.

Is that correct? Is there a way to confirm at the same time all the service positions of the SC?

Thanks!

Cinzia

[Former Member · Accepted solution]

Hello Cinzia,

Regarding creating service confirmations we can create only one confirmation for one line item of SC. If there are N line items we have to create N confirmations. This is because activation of Service bundling switch in SRM and this switch is irreversible. This switch is a facility/convenience for SRM PO's replicated to ECC to view all service line items in ECC without bundling. This scenario happens for both Service and Limit items.

I hope service bundling switch in your SRM system 7 EHP1 is activated.

There is no other way to create service confirmations for all items at one go.

We do have this inconvenience and raised this concern with SAP and no reply.

Hope, this answers your question.

Best Regards,

Kalyan