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First RFC call failed, config not loaded. Check the System landscape configuration.

Former Member
0 Kudos

Dear Experts,

We are getting below error on portal while using the BEX query in BI system.

Error:

BEx Web Application

Error: First RFC call failed, config not loaded. Check the System landscape configuration.

Exception occurred while processing the current request; this exception cannot be handled by the application or framework

Failed to process request; contact your system administrator

To facilitate analysis of the problem, keep a copy of this error page

We are sorry for the inconvenience.

As the ITS & WEB AS connection tests go successful on object created for BI system in portal.

Kindly suggest me on this issue..

Thanks,

Bharath.

Accepted Solutions (0)

Answers (2)

Answers (2)

Hello,

Just in case you have same issue with some of your users, check if the users are locked in BW.

In my case, I had same issue with 2 users, and they were locked. You can see this in SUIM t-code or USR02 table.

Thanks, Federico

Former Member
0 Kudos

Hi Bharath,

Please go through the below SAP Note and let me know if this helps.

1903392 - Error: First RFC call failed, config not loaded



BR,

Anurag