on 09-13-2014 2:50 PM
Hi Experts,
Can any one explain it.
Please check the option of " Campaign to- do". I believe it is an activity transaction type and thus a lot of flexibility to do follow ups as well. Campaign to dos can have recommented tasks (predefined) and also adhoc tasks can be created based on the uasage.
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Hi Raja,
Could you please elaborate your question?
Best regards,
Dinesh.
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Hi Raja,
If you are doing it first time, then i will suggest you uo read the below link first:
Campaign Management - SAP Library
For time being you can skip some topics e.g. Coupon Campaign, Real time offer management, collaborative campaign Management etc.
After reading this topic, you will have some basic information of campaign management.
Specific to your question: Please read survey management and response recording in the above topic.
Best regards,
Dinesh
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