PS 50301 error - No Registered Index Version for Information Space

[former_member251899]

Hi there,

I'm facing an issue with the "SAP Explorer Information Space". When I try to open the Information Space, it opens fine but when its about to load, an error message appears.  "It is not possible to open Information Space. Can't load the Information Space Index. (PS 50301)"

When I click "Show Details", it displays:

"No registered index version for information space"

I'm seeing this error message after updating BO 4.0 SP4 to BO 4.0 SP6.

I did try to index the information space but it fails.

So basically the question is why did this update from BO 4.0 SP4 to BO 4.0 SP6 impact the Explorer Information Space?

Environment details:

BO 4.0 SP6 on Windows 2008 Server using Oracle 10g as back-end.

Front End: using Windows 7, Mozilla Firefox, Internet explorer.

Error Message:

Explorer Indexing Error after I tried to Index this:

[former_member251899 · Accepted solution]

The way this was solved was, I created 4 new explorer services in CMC.

1- Explorer Exploration Server

2- Explorer Indexing Server

3- Explorer Master Server

4- Explorer Search Server

After creating the new ones and running them, I deleted the old ones. Then I Indexed the Information Space and everything seemed fine.

Regards,

samique

[former_member251899 · Accepted solution]

I had to increase the memory for:

1- Explorer Exploration Server to 2 GB

2- Explorer Indexing Server to 8 GB

3- Explorer Master Server to 2 GB

4- Explorer Search Server to 2 GB