BOXI rich client giving error CORBA.TRANSIENT: Error code 0x4f4f0001 via VPN

[Former Member]

Hi,

Few users in my organisation when connected via VPN launch the BOXI rich client are getting an error code 0x4f4f0001. Completed details of the error is attached in the screen shot.

However, when they disconnect the VPN and launch the rich client they do not get the error. I try to duplicate the same on my machine but it is working fine both ways.

Also, did the following steps on the machine giving the issue still getting the same error.

1. Checked the Firewall- disabled and then tried the Rich client.

2. Copied the win 32_x86 from the machine on which BOXI was working and pasted it on to other machine C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86

3. Disabled the Proxy

Need your suggestions and solutions.

Thanks!

-Siddharth

[former_member191664]

Can you

- add -requestport switch to Central Management Server, Crystal Reports Application Server and Crystal Cache server if using Crystal Report designer and/or WIReportServer if Webi rich client with port numbers?

- open these ports on the corporate Firewall for all VPN locations?

See SAP KB 1334860 - Unable to connect to Crystal Reports Enterprise application from jsp programs to open reports on http://service.sap.com/sap/support/notes/1334860.

Hope this helps,

Jin-Chong