Link to get Approvers and Link to get request status are not coming corrrectly

[Former Member]

Hi,

I am having an issue with access request variables LINK_GET_APPROVERS and LINK_GET_REQ_STATUS. I am using these variables in general text for notification email, when I click the link for get approvers im being redirected to the link for request status (which is the screen of opening the request in IINSTANCE STATUS) and when I click on the link for get request status im being redirected to the link for request status (which is the screen of opening the request in OPEN)

so can any one please help me out how to resolve this issue.

[former_member193066]

please paste

<a href = %LINK_GET_REQ_STATUS%> Please click Here </a>

this to replace hyperlink

[Former Member]

that's the same thing I have used in my general text, but I am not able to work it out.

[former_member193066]

I tested same error for me.

Regards,

Prasant

[former_member193066]

hello did you fix it?

Regards,

Prasant K Paichha

[former_member193066]

my issue fixed

[Former Member]

mine wasn't. how did it work for you.

[former_member193066]

Even note says it fixed in SP04, still that enry missing you need to create manually.

GET LINK APPROVERS are missing from table.

[Former Member]

Hi Prasant, can you please be specific in which i have to maintain the variable get link approvers and coming to the not mine is SP13. i think the bug still exists.

[alessandr0]

Dear Rao,

does this issue happen also for EAM or ARM notifications only? By shortly checking the OSS notes I found many that have to do with the variables mentioned above.

Did you check the OSS portal and the latest notes?

e.g.

http://service.sap.com/sap/support/notes/2028271

http://service.sap.com/sap/support/notes/1938273

Regards,

Alessandro

[former_member193066]

1882626 - UAM: LINK_GET_ROLE_STATUS & LINK_GET_APPROVERS variable not filled for Role approval

follow this note

Regards,

Prasant

[Former Member]

i think this wont help me prasant, according to the note it is for the process type: Process Type - SAP_GRAC_ROLE_APPR, which needs to be added manually but i have issues in access request, when i check process type: SAP_GRAC_AR it has already notification temp variable : LINK_GET_APPROVERS.

i more thing is the variable : LINK_GET_APPROVERS is filled with other link, it is not empty. the note is for the variable link is for not available.\

thanks for the reply.

[former_member193066]

do 1 thing, go to se16.

and look for table GRFN*NOT*MSG.  for got name and in for approve by email change it manually to the name of version you have created.

Regards,

Prasant

[Former Member]

Hi Prasant,

The thing you are talking is by using the table GRFNVNOTIFYMSG where we can create custom message class, for the custom document objects we create. but what i am talking is the variables like " LINK_GET_APPROVERS", which we use in document objects. The link value being saved in the variable is a different link of the screen one then what i expect.

correct me if i am wrong.

[former_member400151]

Hi Venkata,

Did you get the %LINK_GET_REQ_STATUS % to work?

Thanks

Lakshmi

[former_member193066]

hello,

look in GRFNNOTIFYSG table, it will still call for standard,

use the one which u have saved.

like example

there you can see GRAC_AR_SUBMIT.. but when u make changes in doc class u save in ZGRAC_AR_SUBMIT.

you make change it table it will work.

Regards,

Prasant