Dunning Print Out @ last level but Customer must dunn @ all level define in Config.

[former_member759361]

Hi Experts,

Our client has raised issue related to dunning. We have defined 4 level of Dunning & printing of all dunning letter has been set in the system. Now Our client is asking to change the condition of one of our dunning procedure that Customer should dunn for all level but dunning letter must print only at last level in our case 4th level & it must include the Items for all Level. User want only copy of dunning letter for all customer.

Please see the below details of requirement.

Ex..I have a customer with invoices:

overdue 7 days ( level 1)

overdue 15 days ( level 2)

overdue 30 days( level 4)

I don't want that SAP should print 3 diffrent letters for the same customer ( as it is printing now)

So, when SAP find diffrent Dunning levels , should have a trigger to SKIP level 1, level 2, and put Level 4 on ALL

invoices.

In this way i will have only 1 Dunning letter printed out for the same customer with diffrent Dunning levels/

overdue days.

It will really helpful if you advice on this ASAP.

Thanks,

Regards,

Kapil

[former_member182098]

Try to remove the check box in FBMP for print all items

Or remove the forms for the dunning levels not required.

You need to test to know the results.

[former_member759361]

Thanks Ravi,

I will check for the same & let u know.

Thanks,

Regards,

Kapil

[Former Member]

Hello Kapil,

for above, did you get any answer, please share with me.

Even i have same issue.

Thanks

Sridhar