report not working in chrome

[Former Member]

Hi All,

I have report which I am running from my custom java application.

It is working fine in all the browsers except chrome.I mean its showing pdf output in all the browsers except chrome.

In chrome its showing the pdf processing symbol like below but nothing is happening

Please suggest what is the problem .

[former_member188030]

Hi Divya,

What version of CR are you using?

What is the exact version of Chrome?

Are you able to view a report in viewer using Chrome?

This could be a compatibility or browser issue completely.

- Bhushan

Senior Engineer

SAP Active Global Support

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[Former Member]

Hi Bhushan,

cr version : Cr 2011  14.0.2.364 RTM 

Chrome version :    37.0.2062.120

Yes I am able to view the  report in viewer using Chrome

Please help

[former_member188030]

Are you using BI 4.0 JAR files or CR for Eclipse runtimes (JRC) to devlope the app?

because even the latest CR for Eclipse 2.0 supports Chrome (version 35.0.1916.114 m).

http://scn.sap.com/docs/DOC-21935

- Bhushan

[Former Member]

Hi It is a custom java application developed in java

[Former Member]

Hi All,

Can somebody please help me.

What is the problem I observed is the report I created in my system is not working in chrome.

But the same report I created in others system and working fine in chrome 

Please help what is the problem

[Former Member]

Hi All ,

Can somebody please help for this

[Former Member]

Hi,

You can reinstall chrome in your system and install latest version..

I hope some supported files missing in chrome..Please cross check other system chrome browser..

Try below steps:

Chrome

1. In the Chrome address bar, type chrome://plugins.
2. Disable the Chrome PDF Viewer.
3. Enable the Adobe Acrobat or Adobe Reader plug-in.
4. Close the Plug-ins tab and restart Chrome.

For more detail, see http://blogs.adobe.com/acrolaw/2011/12/get-reader-or-acrobat-to-work-in-chrome-compact-pdf-output-fr...

  

--DJ

[Former Member]

Hi Dhana,

The report developed in my pc is not working in chrome.

But if I develop same report with others pc its working fine in chrome

[Former Member]

Hi,

Yes i understand your problem...

Can you cross check SAP Crystal Reports 2011 Product Availability Matrix (PAM)

For Browser support image and adobe plug-ins image. See

--DJ

[Former Member]

Hi Dhanu,

I am using Cr 2011  14.0.2.364 RTM .

Please suggest now what I have to do

[former_member292966]

Hi Divya,

Is Crystal the same version on your machine and the other machines?  It doesn't make sense if the same report created on another machine works.

Is it just one report or any report created on your machine that is not working?

If it's just this one, what's different between this report and the others?  Are the graphs, subreports, images?

Does the report developed on your machine work on another machine's Chrome?

We need to know if the problem is on your machine or is a general problem.  Then we need to determine if it's your Chrome or not.

Thanks,

Brian