SUM start error

[Former Member]

Hi experts,

I have some problems by starting the SUM, the Operating System is Linux and the database is MaxDB.

/usr/sap/P01/SUM

harensapnw:p01adm 81> ./STARTUP

chmod: changing permissions of `/usr/sap/P01/SUM/sdt/data/.sdt_keystore': Operation not permitted

chmod: changing permissions of `/usr/sap/P01/SUM/sdt/data/.sdt_storage': Operation not permitted

*** Checking if C++ runtime is installed ...

*** Starting from /usr/sap/P01/SUM/sdt...

** Checking username "p01adm" for compliance...

Sep 27, 2014 12:18:09 AM [Info]: *************************

Sep 27, 2014 12:18:09 AM [Info]: Starting Server

Sep 27, 2014 12:18:09 AM [Info]: Reading server configuration.

Sep 27, 2014 12:18:10 AM [Info]: Reading service configuration UseCaseService.

Sep 27, 2014 12:18:10 AM [Info]: Configuring LogManager ...

Sep 27, 2014 12:18:10 AM [Info]: *************************************************

Sep 27, 2014 12:18:10 AM [Info]: Starting SL Controller listening on port 4241 ...

Sep 27, 2014 12:18:10 AM [Info]: Starting StorageService ...

Sep 27, 2014 12:18:10 AM [Info]: Initializing SecurityManager ...

Sep 27, 2014 12:18:10 AM [Info]: Server certificate fingerprint is 28 50 0D D9 B6 C4 38 56 4A D7 3C DF 66 73 5A 4E

Sep 27, 2014 12:18:10 AM [Info]: Configuring HTTPManager ...

Sep 27, 2014 12:18:10 AM [Info]: Starting WebstartService ...

Sep 27, 2014 12:18:10 AM [Info]: Starting RoleService ...

Sep 27, 2014 12:18:10 AM [Info]: Starting AlertService ...

Sep 27, 2014 12:18:10 AM [Info]: Starting NotesService ...

Sep 27, 2014 12:18:10 AM [Info]: Starting ProcessService ...

Sep 27, 2014 12:18:10 AM [Info]: Starting MIDService ...

Sep 27, 2014 12:18:10 AM [Info]: Starting FileService ...

Sep 27, 2014 12:18:10 AM [Info]: LogService switched off.

Sep 27, 2014 12:18:10 AM [Info]: Starting MailService ...

Sep 27, 2014 12:18:10 AM [Info]: Starting services ...

Sep 27, 2014 12:18:10 AM [Info]: Starting service "UseCaseService" ...

Sep 27, 2014 12:18:10 AM [Error]: com.sap.sdt.util.diag.DevelopmentSupportRequiredException: Assertion failed for (com.sap.sdt.util.security.DecryptException: Unable to decrypt the given string

javax.crypto.BadPaddingException: Given final block not properly padded

com.sap.sdt.util.security.DecryptException: Unable to decrypt the given string

javax.crypto.BadPaddingException: Given final block not properly padded

javax.crypto.BadPaddingException: Given final block not properly padded

) at com.sap.sdt.util.sic.EncryptedSharedInputCatalogEntry.handleCrypterException(EncryptedSharedInputCatalogEntry.java:124).

Sep 27, 2014 12:18:10 AM [Error]: com.sap.sdt.util.diag.DevelopmentSupportRequiredException: Assertion failed for (com.sap.sdt.util.security.DecryptException: Unable to decrypt the given string

javax.crypto.BadPaddingException: Given final block not properly padded

com.sap.sdt.util.security.DecryptException: Unable to decrypt the given string

javax.crypto.BadPaddingException: Given final block not properly padded

javax.crypto.BadPaddingException: Given final block not properly padded

) at com.sap.sdt.util.sic.EncryptedSharedInputCatalogEntry.handleCrypterException(EncryptedSharedInputCatalogEntry.java:124).

Sep 27, 2014 12:18:10 AM [Error]: Start of "UseCaseService" failed.

Sep 27, 2014 12:18:10 AM [Fatal]: Error during controller startup.

Sep 27, 2014 12:18:10 AM [Fatal]: SL Controller exiting.

In the upgrade i am in phase Execution.

And i don't how to solve this problem...

Thanks in advance,

Cheung

[Reagan · Accepted solution]

Stop SUM and execute the below command as root.

chmod -R a+rwx /usr/sap/P01/SUM

Start SUM

Note: The above command gives full access to all files and directories which is not a good thing but I believe you are using this file system for the upgrade purpose.

Regards

RB

[Former Member · Accepted solution]

Hi Reagan,

Thanks for your reply.

I have reset the SUM and start it again.

[Reagan · Accepted solution]

I don't see a need to reset the upgrade, anyway good luck mate.

Cheers

RB

[andrew_hodgins]

I'm trying to run SUM. It worked fine for a couple days but now I'm getting the same error as you were with the "javax.crypto.BadPaddingException: Given final block not properly padded".

Did you ever find the actual solution and if so what was it? I'm on Server 2008 R2 running SQL Server. I already made sure that the soladm user had full access to the entire SUM folder.

Thanks,

Andrew