Action profile not working

[Former Member]

Hi all,

I have created one action profile under which just one action to print Smart form and no schedule and start condition.

Processing time : Immediate

No partner dependent

Business object = BUS2000115
context class = CL_DOC_CONTEXT_CRM_ORDER

action definition = sales_order_print
processing type = smart forms print

form name = CRM_ORDER_CONFIRMATION_01
processing class = CL_DOC_PROCESSING_CRM_ORDER
method = CRM_ORDER_EXEC_SMART_FORM
print only

I referred action profile ORDER_MESSAGES for this. But mine profile is not working.

but if I apply the standard ORDER_MESSAGES, it works for my transaction. I am not able to understand this behaviour. everthing is same except there are few more actions in standard profile which I don't require. So I created a new one.

Kindly guide, what is the reason. I am not able to judge.

Thanks,

Pradeep

[Former Member]

Thanks, to all for your inputs. I have solved it on my own.

Just for the info: The printer defined in SPAD was out of order, so it was not able to recognise

that printer.

Cheers!

Pradeep

[Former Member]

Good that  you recognized the printer was out of order .

Regards

sai

[Former Member]

Hi Pradeep,

Could you please elaborate on what you mean by "profile is not working". Do you mean the action is not getting scheduled or is there some other issue.

Regards,

Neena

[Former Member]

Yes.. action is not coming in action toolbar and also not getting scheduled.

Everything is same as per ORDER_MESSAGES profile but in my profile i have just order print functionality and it is not working. But if I use the ORDER_MESSAGES, it works.

That is why I am not able to understand why it not working for my action profile. When everything is same.

Pradeep.

[Former Member]

have u assigned the action profile to the transaction type?

regards

sai

[Former Member]

yes

[Former Member]

check if the action profile is active

[Former Member]

Hi Pradeep,

Check if the "Inactive" checkbox has been checked for your action definition. This checkbox causes the definition to be ignored during determination.

Regards,

Neena

[Former Member]

Yes it is active.