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Loyalty - Sales Order Integration (Loyalty Conditions on Invoice)

Former Member
0 Kudos

Hi

We have a Loyalty Sales Order Integration scenario whereby we take a file on Loyalty Activities and convert these to Sales Orders

Now our client would like to supply a file of associated invoice details, this file is to have an influence within Loyalty Processing itself

The client would like to supply Invoice Details to indicate for a given invoice how the invoice was paid: Example $1000 Invoice

  • 500 Paid Cash
  • 100 Paid with Loyalty Redemption Voucher
  • 100 Paid with Loyalty Partner Voucher
  • 100 Paid with MasterCard
  • 200 Paid with Visa

Is there a standard way to record this set of payment methods against the Sales Order....

Also depending on the Payment Method for example Redemption Voucher no Loyalty Points should be awarded to the customer.

So in this example, the customer would only be permitted to earn points on $900 of the total invoice.

If it cannot be recorded against the Sales Order...can it be recorded against any other standard object...and could that object also have an influence on Loyalty Processing.

I'm quite unsure if this is at all possible.

Please advise at your earliest convenience.

Many Thanks

Panduranga


Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi Pandu,

You can achieve this requirement through different set of payment methods against the Invoice. Payment methods could be

1) Cash

2) Loyalty Partner

3) VISA

4) MASTER

Create condition attributes accordingly(may be rename existing or new one).

So when you create Loyalty conditions it will combination of (Transaction amount and Payment method) and your actions will accrue points accordingly.

Make sure you define zero points for loyalty redemption voucher.

I hope it helps.

Cheers,

Pramod

Answers (0)