PO Service line actuals not feeding back to Outline Agreement

[Former Member]

Hi,

We have Outline Agreements for services which are utilized by our maintenance people. When the maintenance people create a PR in the WO referencing the OA a PO is created automatically (ME59N). The PR & PO has the account assignment of the WO.

When they carry out a SE on the PO service lines the actual quantity and value is updated on the PO service lines as expected. I would have thought that those actual quantities and values would then up date the connected service line from the OA. This does not occur so I am wondering whether anyone else has this issue?

We would like to use TC MSRV5 to compare the OA quantities and values against the actual quantities and values but they are all 0.00. I think I have narrowed it down to because the PO is created with the WO as an account assignment (I think)

See attached

[Former Member]

Hi,

The other thing I have noticed is that unplanned service placed on a work order related to a OA returns the actual values back to the OA. Planned services don't. Seems weird to me.

Regards

Graham

[RobynCouch]

Hi Graham

There is no control enforced by SAP during PR or PO creation to ensure that the service line you have entered perfectly matches something in the referenced outline agreement.

It's possible the service item was keyed into the PR or PO instead of being properly referenced?

Regards

Robyn

[Former Member]

Hi Robyn

The service lines were directly copied from the OA to create the PR in the Work order. There are no keyed in service lines on the PO

Regards

Graham

[Prasoon]

Hi,

   Please check whether the outline agreement is showing in the PR and PO line item. If its not showing, the OA and the PR / PO is not linked. Refer the similar thread:

Regards,

AKPT

[Former Member]

Hi AKPT,

Yes the outline agreement is set as the source of supply on the PR & PO. All our service outline agreements are category "F" so they can be used on work orders.

Regards

Graham

[Prasoon]

Hi,

   Please refer the KBA: 1993192 - OMXX customizing transaction has no effect in case of Service contract releases

Regards,

AKPT