Campaign and Lead specific reports on CRM Web client

[Former Member]

Hello Experts,

I am trying to run the reports from web client for marketing area. And get the error

URL Call was terminated because the corresponding service is not available.

Can anyone point me to the documentation where the service reference and any set up instructions are discussed to make this functionality work on web client?

[Former Member · Accepted solution]

Thank you for both the replies. We went through 2 documents namely B72 and C41 to confirm all settings. Later I ended up getting Template Issues and that is getting resolved at this time using RSA1 and Web Template (Format 3.0 X). I hope this helps someone.

[former_member191572]

Hi,

The link which you have selected are BI reports, To enable those standard report  you required the BI team input for the BI system setting changes and you have do the required configuration to enable the analytics, Check the note-1146395

[Former Member]

Hi Aparna,

Could you paste the screen shot of an error message?

Rgds

Hari

[Former Member]

Thank you Hari for your reponse. Here is the screenshot of error.

[Former Member]

Hi Aparna,

Consider below documents for the purpose.

Document ID - BS4:Basic configuration - CRM Analytics.

Hope this will give some hint.

Rgds

Hari