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Creating buttons on the Interaction Record in the Interaction Center

Former Member
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Hello Gurus,

I am new to UI developement and I am trying to create 3 sample buttons on the Interaction Record to understand the functionality and also to understand the code. Please somebody help me step by step procedure how to:- 1. identify the correct component, and further with writing and understanding the code for enhancing this particular requirement.

thanks in advance

Raj

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Answers (2)

Answers (2)

Former Member
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Former Member
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Hello Raj,

This is a little bit difficult for a newbie. To identify your component press on F2 while clicking on one of the buttons or fields of your view. After you have identified it you could add a line to the table GT_BUTTON of the implementation class of your view, for example in the method DO_PREPARE_OUTPUT. There are more thing to take into account and also more guides around.

Best regards,

Thomas Wagner