The viewer could not process an event. Failed to serialize object. [CRSDK00000821] ---- Error code:0 [CRWEB00000119]

[Former Member]

Hi All,

Recently our crystal reports server got migrated to SAP Crystal Server 2013.

I included the new jars in the JEE applications which use crystal reports and the application is building fine.

When I am trying to generate a report from the application I am getting the following error. Attached is the stack trace of the exception.

The viewer could not process an event. Failed to serialize object. [CRSDK00000821] ---- Error code:0 [CRWEB00000119]

The reports are working fine in CMC.

Following is the list of jars I have included in the application

activation.jar;

aspectjrt.jar;

bcm.jar;

ceplugins_core.jar;

ceplugins_cr.jar;

cesdk.jar

ceaspect.jar;

cecore.jar;

celib.jar;

cesession.jar;

corbaidl.jar;

cryptojFIPS.jar;

CrystalReportsSDK.jar;

cereports.jar;

Commons-beanutils.jar;

Commons-collections-3.1.jar;

Commons-digester-1.6.jar;

ebus405.jar;

icu4j.jar;

log4j.jar;

logging.jar;

ras21sdk.jar;

SL_plugins.jar;

TraceLog.jar;

webreporting.jar;

webreporting-jsf.jar;

Please give me some idea what could be the issue.

Thanks,

Bidya

Exception_stack_trace.txt.zip

[Former Member]

Make sure to remove the old version jars from your application context before you add the new version jars. Re build your project after adding the new jars and test the behaviour.

Thanks,

Prithvi

[Former Member]

Hi Bidya,

Can you provide us more insight about the issue like:

- What exactly you are doing in your application?

- Application server being used?

- Please try including all the jars from SAP Crystal Server 2013 in your application and see if it works.

Regards,

Rajarsh