MANAGER = ROLE OWNER - Mulitple Line Items - GRC 10.0

[madhusap]

Hi All,

We have a scenario where if MANAGER and ROLE OWNER are same then request should go to PATH A

If MANAGER and ROLE OWNER are different then request should go to PATH B

I have implemented DBLOOKUP and is working fine.

Assume that User requested 5 roles and each role has different role owner and one of the role owner is same as User Manager.

Now only that role should not go to ROLE OWNER stage and should go to GRC ADMIN stage and remaining four roles should go normal path ROLE OWNER -> GRC ADMIN

I have created an Initiator rule using DBLOOKUP where if MANAGER = ROLE OWNER it goes to PATH A, else it goes to PATH B

PATH A - MANAGER -> GRC ADMIN

PATH B - MANAGER -> ROLE OWNER -> GRC ADMIN

So my scenario is failing as MANAGER = ROLE OWNER even for one LineItem my request goes to PATH A.

Anyone came across similar scenario, Please provide your valuable suggestion

Regards,

Madhu.

[alessandr0]

Hi Madhu,

could you have a look at Prasant's document that is similar than your issue?

Would be great if that solves the problem so that also others can benefit.

Regards,

Alessandro

[madhusap]

Hi Alessandro,

I will test the scenario and update you in the same thread. Thanks for sharing the details

Regards,

Madhu.

[former_member193066]

Hello Madhu,

did your issue reolved?

regards,

prasant

[former_member204479]

Hi Madhu,

Usually initiators in BRF plus does split the request on line items based on decision criteria.

You have not mentioned any Decision table being used in your set up. I am assuming your initiator is a BRF plus flat rule (line item by line item). You may try getting the output of the DBLOOKUP into the input field of a decision table and then the decision table return a result to the MSMP workflow.

If I misunderstand your setup do provide some more details of the initiator.

Thanks,

Sammukh