Web UI. Fact sheet. Start PDF separately

[Former Member]

Hi all,

We are using SAP CRM Web UI.

Fact sheet is formed from business partner by clicking appropriated button.

System shows Fact sheet PDF form. It's works fine.

The problem is:

We can't do anything in SAP CRM system until Fact sheet PDF-form  was not calculated.

How we can start PDF Fact form separately and continue working with another Web UI objects?

Thanks a lot,

Denis

[Former Member]

Hi Denis,

CRM 7.0 version and above provide multi session functionality where Agent can work more than one session shimultaniously up to 6. If it is implemented you can have multiple session in this way you can work multiple object on Webui. or else you need to wait till fact sheet get launchs no other option.

In any other way in case you optimize uploading og .PDF will be helpfull for your case.

Thanks,

Prem

[Former Member]

Hi ,

please check

http://scn.sap.com/community/crm/webclient-ui-framework/blog/2013/08/20/custom-pdf-fachsheet#comment...

Thnaks,

Anitha

[Former Member]

Hi Denis,

I have a suggestion to make it faster in the same window.

1. Turn on the sql trace before generating the PDF. After generation turn it off and analyse it for the most time consuming query.

Mostly queries pertaining to BUT* tables and CRM order tables tend to take more time .

Go ahead and create an index for the slower queries in the DB and the time can be reduced

2. Check the speed of the RFC connection with ADS ( Adobe Document Service ). Basis can help you to fix incase of slow connection.

[Former Member]

Hi Denis,

How we can start PDF Fact form separately and continue working with another Web UI objects?

Do you want to create on a separate session? Could you elaborate?

Rgds

Hari

[Former Member]

Any ideas will be fine...

[pedro_murias]

Hi denis,

I guess you have this request because the generation on your system must be slow?

My advice will be to try to debug it so it goes faster (as it should)

Are you using BW integration ? consider tunning your query parameters.

Other wise I'll advise to generate a Z button to launch it on a separate window... but not sure how it will work.

Regards,

Pedro

[Former Member]

Hi, Pedro.

I have this request,

because we have a lot of information, that we can have to get and show.

How we can start to get PDF fact sheet and continue to work?

Denis

[pedro_murias]

Hi Denis,

My advise will be to copy the code of the current fact sheet button, and create a new component maybe kind of transaction launcher url, so the pdf generation can be pop-up in a different mode.

Any case are you sure the information must take so much time? Cannot be lighted maybe using two different Factsheets a light one and a heavier one?

Regards