Clarification on Number Ranges for Customer Returns

[Former Member]

Hi Experts,

We have 2 types of Number Ranges basically for Customer Returns.

1. Business Configuration --> Fine Tuning --> Document Numbering Formats for Inbound Delivery --> Customer Returns

2. Business Configuration --> Fine Tuning --> Number Ranges for Sales Orders, Customer Contracts, and Customer Returns --> Customer Returns.

I would like to know what is the difference between these 2 Customer Returns number ranges.

Regards,

Samraj

[Former Member · Accepted solution]

Hi Samraj,

My understanding of this is:

1. you can create separate numbering formats for the different type of Inbound Delivery (Logistics Inbound Delivery ID) which can be separate for Customer Returns, Stock transfer, Supplier Delivery, Third Party Delivery if you choose to have them separately defined.

2. Customer Returns refers to the Numbering Format for the Returns Document itself, this being the Customer Returns Document and gets created when then Material has been received as return item from customer and can be located in Sales Order WoC under Returns.

Hope this helps answer your query.

Best regards

Nick