PPF retriggering, for service orders

[Former Member]

Hello all

As part of a project requirement, we had to configure new PPF actions on the service order lineitems to be triggered.

The start condition is maintained at order creation and the lineitem status, as open.

But we are now facing issues, to update the already existing service orders in the production system.

We cannot reset the item status, as it wil delete other exising PPF actions associated with it , which are required for BAU.

please could you suggest how to tackle such situation, if you have previuosly faced it in cutovers.

rgds

Praveen

[Former Member]

Hi Praveen,

As Shobhit has said, take the list of SO's which needs this action to be triggered and you can write a utility program to run the action for these list alone.

Alternatively, get the list of other PPF actions associated for the next statues. Check the action definition -> Action Merging. --> Max 1 action for each action definition. If its defined like this, then you can mass reset the status to Open, run the new action and then set the status back again. Test it in Q, you might get an idea.

Cheers,

Len.

[Former Member]

Hi Praveen,

If there are less number of existing transactions then you can change the action def. config to "display in toolbox" and manually assign the action to those transaction.

Another way may be you can try to write an ABAP program and assign the action explicitly to those open transactions.

Regards,

Shobhit