Error when Installing Client SAP B1 9.1 PL 02

[Former Member]

Hi All,

We have upgraded SAP B1 version 9.0 PL 05 to version 9.1 PL 02 and success.

But when we trying to install SAP B1 on client machine, it's show error "Error Accessing Parser Dll C"\......CreatorDll.dll".

Client machine specification is :

- Windows XP Professional 2002 SP 03.

- Net Framework 2.5, 3.4, 4.0 Installed.

- Microsoft Visual C++2005, 2008, 2010 Redistributed Package Installed.

What already to do is :

- Uninstalled SAP B1 Client.

- Installed with Administrator's user right.

- Clear temporary folder, windows firewall off, antivirus is removed.

- Clean registry related to SAP B1.

Please advice how to to solve this issue, appreciated for your response.

Thank you.

Best Regards,

Muh.Ulfah

[Former Member · Accepted solution]

Dear All,

We decided to upgrade client OS to Windows 7 Service Pack 1 (I don't know about Win 7 without Service Pack because seem trouble).

Thank you.

Best Regards,

Muh.Ulfah

[kothandaraman_nagarajan]

Hi,

Thanks for feedback. None of reply is helpful?

Regards,

Nagarajan

[Former Member]

1. Do you have latest client version installer of 9.1 PL 02?

2. Check if your database is also updated because for some reason why this error appear because it has mismatch on your old database to new version of SAP B1. Try to contact and ask your SAP B1 distributor for database upgrade or patch.

[Former Member]

Dear Danny,

Yes I have latest client version for installer and also my database is Ms.SQL Server 2008 R2.

Thanks for your sharing.

Best Regards,

Muh.Ulfah

[Former Member]

Hi,

Try to install client from the package and not B1Shr.. The error suggests corrupt exe. file.

Thanks,

Joseph

[Former Member]

Hi Joseph,

We just download "Upgrade" version only not "Installer" version, so there are not client folder in package.

But If true that the client in B1_Shr folder is corrupt, why I able to Install this 9.1 PL 02 version under one of Windows XP Pro SP03 machine? this screen shoot :

Thank you for sharing.

Best Regards,

Muh.Ulfah

[kothandaraman_nagarajan]

Hi,

Windows XP will not support 9.0 and 9.1 version. Windows 7 and Windows 8 is required for 9.X versions.

Thanks & Regards,

Nagarajan

[Former Member]

Hi Nagarajan,

SAP 9.0 PL05 is running well under Windows XP Pro SP02 / SP03.

But we hesitate that there are one client machine with Win XP Pro SP03 is running well under SAP 9.1 PL 02, but the others (almost 12 machine) show that's error. 

So confused, Thank you.

Best Regards,

Muh.Ulfah

[kothandaraman_nagarajan]

Hi,

Please refer guide "SAP Business One Platform Support Matrix" in which required client and server details are provided.

You can download this guide from SAP Business one customer portal.

Thanks & Regards,

Nagarajan

[Former Member]

Dear Nagarajan,

Thank you, yes I have read this "SAP Business One Platform Support Matrix".

But I just curious... as I was reply from Joseph comment below.

Best Regards,

Muh.Ulfah

[kothandaraman_nagarajan]

Hi,

Note that, there is no support for XP from Microsoft. It will be better to follow guide to avoid if any future problem in OS.

Thanks & Regards,

Nagarajan