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Sum stuck at SAPup broke during phase TOOLVERSION_EXTRACT in module PREP_INPUT

Former Member
0 Kudos

Dear

we are upgrading our EHP4 to EHP6 we are stuck at following point SAPup broke during phase TOOLVERSION_EXTRACT in module PREP_INPUT

SAPup> Starting subprocess with PID 13435066 in phase 'TOOLVERSION_EXTRACT' at 20141021174810

    ENV: DIR_LIBRARY=/usr/sap/AEP/SUM/abap/exe

    ENV: JAVA_HOME=/usr/java14_64/jre

    ENV: LIBPATH=/usr/sap/AEP/SUM/abap/exe:/usr/sap/AEP/SUM/jvm/jre/lib/ppc64/server:/usr/sap/AEP/SUM/jvm/jre/lib/ppc64:/usr/sap/AEP/SUM/jvm/jre/../lib/ppc64:/usr/sap/AEP/SUM/jvm/jre/lib/ppc64/jli:/usr/sap/AEP/SUM/jvm/jre/../lib/ppc64/jli:/usr/lib:/lib:/usr/sap/AEP/SYS/exe/run:/oracle/client/11x_64/instantclient

    ENV: NLS_LANG=AMERICAN_AMERICA.UTF8

    ENV: ORACLE_BASE=/oracle

    ENV: ORACLE_HOME=/oracle/AEP/112_64

    ENV: ORACLE_SID=AEP

    ENV: PATH=/usr/sap/AEP/SUM/abap/exe:/oracle/AEP/112_64/bin:/usr/java14_64/jre/bin:.:/home/aepadm:/usr/sap/AEP/SYS/exe/run:/usr/bin:/etc:/usr/sbin:/usr/ucb:/usr/bin/X11:/sbin:/usr/java6_64/jre/bin:/usr/java6_64/bin

    ENV: SAPDATA_HOME=/oracle/AEP

    ENV: SAPSYSTEMNAME=AEP

    ENV: dbms_type=ORA

    ENV: dbs_ora_schema=SAPSR3

    ENV: dbs_ora_tnsname=AEP

EXECUTING /usr/sap/AEP/SUM/abap/exe/disp+work -V

exec(): 0509-036 Cannot load program disp+work because of the following errors:

rtld: 0712-001 Symbol guesses was referenced

      from module disp+work(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol __tab was referenced

      from module disp+work(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol __itab was referenced

      from module disp+work(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol XTCGetPrefixForURI was referenced

      from module disp+work(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol TTC_Rudi__FRC4RUDI13TTC_VOID_TYPEPCv was referenced

      from module disp+work(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol TTCcheckSubTypeABAP__FPC12st_type_infoT1PC15st_program_loadR12TTCcallbacks was referenced

      from module disp+work(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol xt_ABAPSCCallback__Fv was referenced

      from module disp+work(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol xt_SetWriteError__Fv was referenced

      from module disp+work(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol UcnToUtf8nCP was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_gui.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol SsfLibDELSsfOctetstring was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_gui.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol SsfLibCloseProfile was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_gui.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol SsfLibOpenProfile was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_gui.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol SsfSupInitEx was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_gui.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol SsfLibDELSigRcpSsfInfoList was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_gui.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol SsfLibSign was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_gui.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol SsfLibINSSigRcpSsfInfo was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_gui.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol SsfLibNEWSigRcpSsfInfo was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_gui.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol SsfSupLastErrorInfo was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_gui.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol SsfErrorDescription was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_gui.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol ab_StrRefSTRHPTR was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_gui.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol IctHttpSerializeContentTypeHeader was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_gui.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol IctExitLib was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_gui.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol IctXMLHTMLEscapeXSS was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_gui.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol IctJSEscapeXSS was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_gui.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol IctCSSEscapeXSS was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_gui.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol IctURLEscapeXSS was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_gui.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol DiagDialogStepNumberIsNewer was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_gui.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol MmxCheck was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_gui.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol MmxWriteDump was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_gui.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol RelInfo was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_gui.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol ab_GetRootBoxView was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xml.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol ab_StrRefSTRHPTR was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xml.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol ab_StrMoveInt was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xml.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol ab_Abap2XmlCreate was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol ab_Abap2XmlDestroy was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol ab_Abap2XmlRender was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol ab_Abap2XmlSetBindingsCallback was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol ab_ctodecf16 was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol ab_ctodecf34 was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol ab_FrefToTypeInfoAddr was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol ab_getDBRelease was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol ab_GetRootBoxView was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol ab_StrRefSTRHPTR was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol ab_StrMoveInt was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol ab_xaEncodeBase64R was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol ab_xaGetEncodeSize was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol ab_xaSetOptions was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol ab_xaValidationR was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol db_repo was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol FxCreateXtcWriterAdapter was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol FxStringRegRegisterStringByCopyR was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol ab_TraceGenerateReason was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stGetAbDataNull was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stGetClsIntfInfo was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stFindMethod was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stGetParameterName was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stGetParameterKind was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stGetNumberOfParameters was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stGetParamIsOptional was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stIsClassMethod was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stIsReservedName was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stCreateConstant was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stFindInterface was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stCompareAbapValues was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol ab_RudiSetElement was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stIsGenericType was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stSetDatlDataCB was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stGetAtypLEN was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stGetCgError was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stGetCgRxCode was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stSetCgError was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stGetUnitKindByName was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stGetBaseType was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stGetVtabId was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stGetCrefId was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stGetIsByValue was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stGetParameterBaseType was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stGetParameterType was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stGetTypeByDATID was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stIsCLike was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stGetGenericType was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stIsGenericTableType was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol ab_GE_DB_RELEASE was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stTableHasGenericKeys was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stIsInterfaceRef was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stCreateIref was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stGetEnvCrefId was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stIsAbstractClass was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stIsCreatePublic was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stIsSuperClass was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stIsOref was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stIsDataRef was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stGetReferenceTypeName was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stAbRudi was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stStringToIdxR was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stStringToIdxC was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stTableHasGenericKeysR was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stTableHasGenericKeysC was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stResolveUnitTypeR was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stResolveUnitTypeC was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

rtld: 0712-001 Symbol sc_stTechTypeCheckR was referenced

      from module /usr/sap/AEP/SUM/abap/exe/dw_xtc.o(), but a runtime definition

      of the symbol was not found.

        0509-021 Additional errors occurred but are not reported.

SAPup> Process with PID 13435066 terminated with status 255 at 20141021174810!

Accepted Solutions (0)

Answers (1)

Answers (1)

Reagan
Product and Topic Expert
Product and Topic Expert
0 Kudos

What is the version of kernel you are using ?

If the system is a unicode system then make sure you are using the unicode kernel.

Check the TOOLVERS.SAV log file

Cheers

RB

Former Member
0 Kudos

Dear

we are using kernal 701 and support pack level 117 system is unicode

Regards

Reagan
Product and Topic Expert
Product and Topic Expert
0 Kudos

The issue is with the target system kernel (at present used for the shadow) located at /usr/sap/AEP/SUM/abap/exe

So what is the kernel used for the shadow instance ?

Cheers

Reagan

Former Member
0 Kudos

Dear

what should we do for the same give some suggestion

Regards

former_member182034
Active Contributor
0 Kudos

hi Rejendra,

Check this SAP note

2066445 - SUM: 'Cannot load program R3load' during an SAP upgrade


Update the Oracle shared libraries, you are getting issue due to disp+work. Please download and update it along with others LIBs with exe of SUM.



Regards,