on 10-22-2014 7:43 AM
Hi experts!
We have several issues in productive system with backend, think all issues has same roots...
1. Hanging packages. Data volumes are acceptable and the logic is not the cause, its works perfectly on test system
2. Periodially SendGovernor and BPC ServiceManager services is falls down. This maybe the cause of issue 1
3. The system begining to work very slow. Our basis team restarting IIS to resolve it
4. Logic can write differnet results depending on which app server it's performes. Precisely, it can generate records with very big signeddata (in 'E+' notation). After it is posted to DB, the logic is falling with SendGovernor error of converting value
90% of cases ends with restarts of the servers. In peak load days it may happen 2-4 times a day, thence our client is angrying...
Our environment is:
5 App servers on Windows Server 2008 R2 Standart SP1 64-bit. One of them is balancing and distributes the loading (users connects to it)
Microsoft SQL Server 2008 R2 (SP1) - 10.50.2500.0 (X64)
SAP BPC 7.5 SP6 (MS)
Unfortantely, Im not basis specialist and cant give more info about backend landscape, but I can adress the question to our basis support, if you have one.
Any help will be appreciate!
Hi Sergey,
Try to see if there are only some app server that generate the issue, fix on different machines the physical app. server name and see if the issues are only on some server.
If you found that the issue are only on some server, check the difference with the good one.
the last guides are for 5.x but are still valid for 7.5
Regards
Roberto
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Sergey,
in addition to Roberto's reply... setting up BPC in a load balanced environment is not straight-forward. Make sure you have it setup correctly. I am not sure if SAP has a step-by-step walkthrough for that. Generally, it's a combination of MS and SAP load balancing configurations. BPC has some "tricks" when it come to load balancing as well as MS SSRS (if it's in a farm).
Regards,
Akim
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