on 10-29-2014 3:55 AM
Hi Guys,
My client wants to have social media integration such as Google chat,Skype etc in the opportunity screen.Is this possible with 7.0 ,EHP3.
Pls give any related info about this.
Regards
Jaya
Hi Jaya,
Ravi is absolutly correct. You need to launch the link and bu clicking user will be able to launch the application. User will key the credential and can use the apps.
Thanks,
Prem
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Hi Jaya Lakshmi,
You can use Transaction Launcher functionality to access Facebook, GMail and Skype etc.
Follow this path: Spro:Img--> CRM-->UI Framework-->Technical Role Definition-->Transaction Launcher.
And images u can load from MIME Repository.
Thanks & Regards
Ravi
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Hi Jayalakshmi,
Below very good articles can help you a lot.
1832481 - How to implement Facebook API for CRM Interaction Center
Rgds
Hari
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Hi Jaya,
Use transaction launcher to launch Url to your Web UI screen same way as you launch SAP GUI transaction. Please find attached document to do so.
Thanks,
Prem
Hi Jaya Lakshmi,
We need to launch them from Web-ui.
Say Facebook, if you use Transaction launcher and create a link "Facebook" on the Web-UI homepage. When ever user loginto that, he can open facebook by clicking the liknk "facebook".
Instead of link name you can also have facebook image.
Regards
Ravi
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