on 10-29-2014 3:57 PM
Hi Experts : We are implementing SAP Workmanager 6.1 against SAP and have question around how time zone differences handled by the system.
When an order is created in the SAP system in CST time zone and released. The start time could be 8:00am CST
The technician is working in different time zone with a mobile device/workmanager app.
When a technician completes the work, he enters time eg. 14:00 EST.
How does the SAP Workmanager handle the timezone differences?
Which time gets recorded from the device?
Appreciate any thought.
Thanks,
Typically for dates and times they are converted to the timezone of the backend system (CST in this example). In the Agentry ini you can define the timezone of the backend connection (if different than the SMP server timezone) so that the conversion will happen automatically.
--Bill
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If the data is downloaded into a date related field type in Agentry the time will automatically display in the local timezone of the device. If the user changes the timezone on the device they will need to restart the Agentry client to pickup the change.
Dates will also display based on the regional settings of the device as well. Where this potentially gets tricky is if you are using update rules on fields to format dates and times. The format rules may need to be adjusted as the result is a String and will not automatically format based on the region settings.
--Bill
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